Gerald Kia of Matteson - Service Center

Excellent as always I trust the expertise at Hawkinson and that is why I drive 45 min to this dealership. Whenever I need servicing I contact Hawkinson for great service I trust the expertise at Hawkinson and that is why I drive 45 min to this dealership. Whenever I need servicing I contact Hawkinson for great service and fair prices. More

oil change service the oil change service work was done on time and also included a phone call to see if I needed any additional services. Great customer service the oil change service work was done on time and also included a phone call to see if I needed any additional services. Great customer service More

Oil change Got my oil changed and had no issues. They have recommendations on service needed but weren't pushy when I said no thanks, which is nice. Also liked t Got my oil changed and had no issues. They have recommendations on service needed but weren't pushy when I said no thanks, which is nice. Also liked that i wasn't pressured to trade in my car. More

Great service Very thorough inspection, service was an hour and 15 to do oil tire rotation and a recall. Always pleasant and happy staff. Staff explained the recall Very thorough inspection, service was an hour and 15 to do oil tire rotation and a recall. Always pleasant and happy staff. Staff explained the recall to me and took care of it promptly More

great service The gentleman who helped me is always considerate and helpful. It’s a big deal to feel comfortable in a car service situation. He comes through every The gentleman who helped me is always considerate and helpful. It’s a big deal to feel comfortable in a car service situation. He comes through every time. Thanks More

Good review Got in and out for a recall and the service was fast and everyone was nice. They had water and cookies and made everyone feel at home Got in and out for a recall and the service was fast and everyone was nice. They had water and cookies and made everyone feel at home More

Fantastic service I was greeted by a friendly service employee when I arrived for an oil change. My car was washed and vacuumed when I left! Awesome! I was greeted by a friendly service employee when I arrived for an oil change. My car was washed and vacuumed when I left! Awesome! More

Oil change was great Fast oil change - they were waiting for me at my scheduled appointment time. They even washed my car for me! Ashley is amazing! Thanks so much! Fast oil change - they were waiting for me at my scheduled appointment time. They even washed my car for me! Ashley is amazing! Thanks so much! More

Service was done as discussed when I dropped off vehicle. Had recall work done, oil change and tire rotation while there; work was done in timely fashion. Price was about average. Bill was helpful and promp Had recall work done, oil change and tire rotation while there; work was done in timely fashion. Price was about average. Bill was helpful and prompt. More

service appointment The service department and caring staff exceeded my expectations and would highly recommend this dealership to family and friends special thanks to th The service department and caring staff exceeded my expectations and would highly recommend this dealership to family and friends special thanks to the guy who wrote my service ticket and the young lady who assured everything was to my satisfaction More