Gerald Kia of Matteson - Service Center

Excellent Service. Again excellent and timely service. I originally thought it would be a longer visit. I presupposed, but I found out that I was in and out in a relativ Again excellent and timely service. I originally thought it would be a longer visit. I presupposed, but I found out that I was in and out in a relatively short time. More

Brake light was not working I got their before my schedule time. They took me right on and he came and follow-up with me. I was gone in no time. They washed my car. I got their before my schedule time. They took me right on and he came and follow-up with me. I was gone in no time. They washed my car. More

Loyal Kia Customer I’ve purchased four vehicles from this dealership. They make you feel like family. The longer you remain a customer the more they learn your preferenc I’ve purchased four vehicles from this dealership. They make you feel like family. The longer you remain a customer the more they learn your preferences. The dealership works hard to get you what you want in a reliable car or truck. I have three Kia automobiles sitting in my driveway. We are a true Kia household. The service department is just as awesome as the sales crew! Kia for life! More

Quick oil change Went for oil change and it was quick with a car wash. They were also very helpful helping me chose from the two coupons I had on which one would give Went for oil change and it was quick with a car wash. They were also very helpful helping me chose from the two coupons I had on which one would give me the best deal. Everyone is always very helpful and nice! More

fast and easy my service was quick and accurate and they dont push you into additional service you dont need. they dont pressure you into buying and or replacing yo my service was quick and accurate and they dont push you into additional service you dont need. they dont pressure you into buying and or replacing your vehicle. More

EXCELLENT ! Mr. Andre Brumfield was very helpful in explaining to me about the option of buying a new KIA. Also the service employee were great. Very friendly and Mr. Andre Brumfield was very helpful in explaining to me about the option of buying a new KIA. Also the service employee were great. Very friendly and professional. More

Amazing I love coming here for the great service! The staff is friendly and make you feel welcome. The prices are great. Definitely will be back! I love coming here for the great service! The staff is friendly and make you feel welcome. The prices are great. Definitely will be back! More

Great service! When I called for service on a small issue, I was notified of two recall items that could be taken care of at the same appointment. Gail was the sche When I called for service on a small issue, I was notified of two recall items that could be taken care of at the same appointment. Gail was the scheduler. The appointment was available sooner than expected. Gail also called to remind me the day before appointment. When I arrived, Ashley was the Service Advisor who helped me. Ashley made a point of keeping me updated on the progress of my Sorento. She was wonderful. The complimentary car wash was an unexpected bonus. Great service at Hawkinson Kia. More

Maintenance check Very professional experience with service center. Work done on time and within price estimate. I received reminders of service and of times service w Very professional experience with service center. Work done on time and within price estimate. I received reminders of service and of times service was scheduled for More

Always receive excellent service through you service departm I gave the excellent because the service meets it's obligation in servicing your vehicle and always keep you informed on what they find and if it's on I gave the excellent because the service meets it's obligation in servicing your vehicle and always keep you informed on what they find and if it's on recall. More