Gerald Kia of Matteson - Service Center

Hands down the best dealership we've ever bought from! Tim is the best. Honestly he and his crew go out of their way to make sure that we are well taken care of. Owners Bob & Jimmy always seem to be around Tim is the best. Honestly he and his crew go out of their way to make sure that we are well taken care of. Owners Bob & Jimmy always seem to be around to make sure everyone is happy as well... Great place! More

Great service Always a great experience ... clean waiting area , fast service and a car wash too ! I've bought several cars here over the years and I keep coming ba Always a great experience ... clean waiting area , fast service and a car wash too ! I've bought several cars here over the years and I keep coming back because of the dealership and service. More

Great Service and was in and out in a hour. The staff was great. I had a 11:00 appointment and the were right on time. My service rep kept me informed and I appreciated that. The staff was great. I had a 11:00 appointment and the were right on time. My service rep kept me informed and I appreciated that. More

Great Service The service advisor was very friendly and kept me informed about my vehicle and explained the details of the work. The service was done pretty fast. The service advisor was very friendly and kept me informed about my vehicle and explained the details of the work. The service was done pretty fast. More

I LOVE THIS PLACE IT'S THE BEST EVER I ONLY BRING MY CHRYSLER 300 TO HAWKINSON KIA I DON'T TRUST ANYONE ELSE UNDER THE HOOD OR FUMBLING AROUND WITH MY CAR . THE SERVICE IS GREAT AND THE I ONLY BRING MY CHRYSLER 300 TO HAWKINSON KIA I DON'T TRUST ANYONE ELSE UNDER THE HOOD OR FUMBLING AROUND WITH MY CAR . THE SERVICE IS GREAT AND THE PEOPLE THERE ARE VERY FREINDLY More

Great Service I had a recall. It was done quickly and they washed the car. The gentleman I was working with was very friendly and helpful. I would go again. I had a recall. It was done quickly and they washed the car. The gentleman I was working with was very friendly and helpful. I would go again. More

Always Fantastic Your attention to detail and to your customers mean a lot. I watch as we enter the doors, we are treated as Kings and Queens. Thank you for the much n Your attention to detail and to your customers mean a lot. I watch as we enter the doors, we are treated as Kings and Queens. Thank you for the much needed appreciation More

Service repairs Very thorough and detailed about the diagnosis and charges of repairs been made to your vehicle. And thorough on the time said vehicle would be ready Very thorough and detailed about the diagnosis and charges of repairs been made to your vehicle. And thorough on the time said vehicle would be ready. More

Awesome service visit Went into Hawkinson without an appointment and a problem. They took me in like I had one. The writer listened to my concerns and spoke to me so I coul Went into Hawkinson without an appointment and a problem. They took me in like I had one. The writer listened to my concerns and spoke to me so I could understand what I needed. The tech was great, he took me for a ride so I could verify the problem and another when he finished the control arm. I will continue to do business here. They truly care for customers. More

Change of heart! Hi Im ElJaie, and I purchased my KIA from Hawkinson Kia. At first I felt it was a horrible experience, especially the attitude of the owners nephew. Hi Im ElJaie, and I purchased my KIA from Hawkinson Kia. At first I felt it was a horrible experience, especially the attitude of the owners nephew. ..BUT then after continuing to go have my car serviced and being greeted and treated so warmly by the staff my feelings soften and I began to have a change of heart! Mr. Hawkison, Randy, ( who's back!! best thing EVER!) , and Tim Ward (service dept.) have always tried to do right by me, so Im grateful for that and now they have a LOT of new staff who are Fabulous. Id definitely refer others there to purchase a new/ used vehicle. I would have given 5 stars, but they ALWAYS, ALWAYS do a horrible job washing my car!!! El'Jaie More