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281 Reviews of Gerald Kia of Matteson - Service Center
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February 17, 2025
I would like if somebody could explain how some of the things in my car work I have no one to show me and when I ask, they ignore me things in my car work I have no one to show me and when I ask, they ignore me More
by alyce082808
Verified Customer
February 16, 2025
I am questioning their integrity. ...I had brakes and rotors done twice in the last 5 years...car has less than 20k miles and they are saying I need new brakes and rotors again.. The f ...I had brakes and rotors done twice in the last 5 years...car has less than 20k miles and they are saying I need new brakes and rotors again.. The first time in 2020 yes the car rusted in 2023 raised an eyebrow but had them done but now in 2025 less than 2 years...they full of xxxx More
by VALeRIE.A.ANDERSON
Employees Worked With
No
February 16, 2025
Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently just for the service to not be completed efficiently More
by CARONPATTERSON149
Employees Worked With
Other Employees :
Onteral Woodson, Daniel O'Reilly
February 16, 2025
They did a great job very fast an the staff is very nice,,i love lia nice,,i love lia More
by mrcooley270
February 16, 2025
The service provided was quick and easy. As a customer, I barely had to do anything. As a customer, I barely had to do anything. More
by TOMASJOE01
Employees Worked With
Other Employees :
Onteral Woodson, Daniel O'Reilly
February 16, 2025
Service takes entirely too long especially for a simple oil change. My tire was punctured by Kia during the process and I didn’t get a new one. 😡 oil change. My tire was punctured by Kia during the process and I didn’t get a new one. 😡 More
by HARISSHARON852
February 16, 2025
I dropped my car off in the morning. I was told it would take about 2 hours. I was given a ride home. It was about 2:30 in the afternoon and I heard nothing. I called Gerald and was then I was told it would take about 2 hours. I was given a ride home. It was about 2:30 in the afternoon and I heard nothing. I called Gerald and was then told my car would not be ready until the next day. Very disappointing. More
by PGFLYNN6435
Employees Worked With
Do not remember employees name
February 15, 2025
Sales people are pushy and will say anything to get a sale. I bought at evergreen Kia. sale. I bought at evergreen Kia. More
by JILLSTER720
February 14, 2025
Very attentive to your needs. Greetings we you come in. Waiting room clean comfortable, bathroom always clean.Understanding and listens to your concerns your having with your vehic Greetings we you come in. Waiting room clean comfortable, bathroom always clean.Understanding and listens to your concerns your having with your vehicle. More
by dfletcherhamilton
Employees Worked With
Service dept
