Gerald Kia of Matteson - Service Center

Everyone is very friendly and helpful they give you an appointment without waiting too long and explain everything appointment without waiting too long and explain everything More

Every time I come there they treat me with special care. The customer service person Chris went above the call of duty. That was amazing to me. The customer service person Chris went above the call of duty. That was amazing to me. More

Only experienced the service department and was satisfied with their services as well as what they wrote as to what could need work in the future. with their services as well as what they wrote as to what could need work in the future. More

Great service. Friendly customer service, easy scheduling. Clean facility. Pretty great overall experience and would recommend Friendly customer service, easy scheduling. Clean facility. Pretty great overall experience and would recommend More

I believe I was overcharged for service. $805.00. I don’t believe 4hours rate $805.00. I don’t believe 4hours rate More

This service center is good when dealing with the service manager. But if you don’t know about cars and are dealing with a tech or and advisor watch out! They seem to want to squeeze every penny out of you a manager. But if you don’t know about cars and are dealing with a tech or and advisor watch out! They seem to want to squeeze every penny out of you and scam whenever they can. Love my k5 GT but the service center really sucks. Makes me wish I would have went another route when buying. Thanks to the service manager though my problems seem to be resolved quick and easy and at always half the cost initially. Please be aware when bringing you vehicle for service, they will try and scam you, especially someone who is clueless about cars. More

I like how you can get in right away for an appointment and not wait weeks and not wait weeks More

Everyone has good customer service all my needs and concerns were answered thank you so much concerns were answered thank you so much More

Excellent service and speedy maintenance done with expertise. Thank you I will highly recommend service expertise. Thank you I will highly recommend service More

The people are nice and very attentive. They communicate everything that is happening with my vehicle. They communicate everything that is happening with my vehicle. More