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Gerald Kia of Matteson

Matteson, IL

4.2
398 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 398 reviews

May 08, 2025

Didn't like that I had to make 3 trips in a week, and somewhat slow, but I liked the workers I dealt with More

by RICHRUSAK
Recommend Dealer
Yes
Employees Worked With
Shelley was very good, she'd get a 5
May 13, 2025 -

Gerald Kia of Matteson responded

Good Afternoon Richard, Thank you for the feedback and the time it took. We will look into this and touch base ASAP. Sincerely, The Team at Gerald Kia of Matteson

May 08, 2025

They got me in right away, were communicative throughout the process, and always wash my car at the end. More

by jbeshansky
Recommend Dealer
Yes
Employees Worked With
Shelly
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Gerald Kia of Matteson. It's our priority to keep you informed and provide excellent service, including washing your car. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 08, 2025

Good service Clean facilities Offered appointment times are very convenient for me On the days requested More

by DEBRAP922
Recommend Dealer
Yes
Employees Worked With
Shelley
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We appreciate your positive comments about our service and clean facilities at Gerald Kia of Matteson. It's great to hear that our appointment times have been convenient for you. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 06, 2025

The customer service is always pleasant. I love the detailed explanation of what's wrong with my vehicle, I don't feel harassed to buy another car when I come, very helpful establishment More

by jlindsey23
Recommend Dealer
Yes
Employees Worked With
ShAmir and Shelly
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your amazing review! We truly appreciate your kind words about our customer service and the clarity we provide regarding vehicle issues. It's great to hear that you feel comfortable during your visits to Gerald Kia of Matteson. We're here to help, and we look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 06, 2025

I’m really disappointed that I had to wait three hours for an oil change. I had to go check with Pete to find out how much longer the oil change would take, and he told me it was actually already done. I More

by bhemp100
Recommend Dealer
No
Employees Worked With
Pete
May 13, 2025 -

Gerald Kia of Matteson responded

Good Afternoon, Thank you for the feedback and the time it took. We never want a client not happy and apologize 100%. Your time is so very important and we will reach out to you personally immediately. Lucky to have you! Sincerely, The Team at Gerald Kia of Matteson

May 06, 2025

I was pleased with the services offered and will most likely returns as situations present themselves. More

by WINNIETHEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and his crew in the Service Centrr
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We are glad to hear that you were pleased with the services at Gerald Kia of Matteson. We look forward to assisting you again in the future as needs arise. Safe driving! Sincerely, The Team at Gerald Kia of Matteson

May 06, 2025

Good experience. Just had to pay a little more than we wanted to Thank you I guess More

by vlp2008_
Recommend Dealer
Yes
Employees Worked With
Shamir
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for sharing your experience with us. We appreciate your feedback and understand that pricing can sometimes be a concern. At Gerald Kia of Matteson, we strive to provide the best value possible. If you have any further questions or would like to discuss your experience, please don't hesitate to reach out. We look forward to assisting you again! Sincerely, The Team at Gerald Kia of Matteson

May 06, 2025

Overall everyone was great. Once sales price was agreed upon process really slowed down. I wanted to pay for car and they insisted I take a loan in order to get the price we agr More

by Johnjreillydds
Recommend Dealer
Yes
Employees Worked With
Rob Ross sales, Duane sale manager and the best was Shelly in service. She is top notch! Did not care for Matt. Wouldn't take no for an answer on extended warranty
May 13, 2025 -

Gerald Kia of Matteson responded

Good Afternoon John, Thank you for the feedback and rating us 5/5 stars! Shelly is one of our best and thank you for the compliment on her. She will be thrilled when she sees this. We appreciate you so very much! Sincerely, The Team at Gerald Kia of Matteson

May 04, 2025

Chris kept me up to date regarding my auto, he was friendly and professional Excellent More

by williamscamelia
Recommend Dealer
Yes
Employees Worked With
Chris
May 04, 2025 -

williamscamelia responded

This is confusing. Chris did an execellent job, he kept me updated regarding my auto. He was very professional and friendly.

May 04, 2025

Professional and courteous service. Kept me informed about what my car needed done and what my options were. More

by toni.arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get the name of service person
May 09, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words, Toni! We're glad to hear that you found our service professional and informative. At Gerald Kia of Matteson, we strive to keep our customers well-informed about their vehicle's needs and options. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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