Gerald Kia of Matteson

5point inspection never done!! I have purchased 2 vehicles from here and both times the service and sales are horrible, I love the vehicle but they lie about the service that is don I have purchased 2 vehicles from here and both times the service and sales are horrible, I love the vehicle but they lie about the service that is done on a pre-owned vehicle and take no ownership. DO NOT GO here! I have to take my vehicle to another dealership to be service correctly and what do you know there are recalls and other issues not done that where supposedly done on the 5 point inspection!! More

Peace of mind I visited the Kia sales lot on a recommendation from a family member. I was on a tight timeline and needed reliable transportation. Eugene enthusiasti I visited the Kia sales lot on a recommendation from a family member. I was on a tight timeline and needed reliable transportation. Eugene enthusiastically gaveme the history with no pressure sales. I returned a few days later to test drive. The ENTIRE staff went above and beyond to listen and find me a vehicle that reflected my taste and was affordable, This was truly a great experience. I will continue to recommend Hawkinson Kia. More

Wonderful, hassle free experience Mike Rodgers was wonderful. He spent extra time with me to find a vehicle that met all of my needs. He also worked closely with his manager to find a Mike Rodgers was wonderful. He spent extra time with me to find a vehicle that met all of my needs. He also worked closely with his manager to find a price that worked for me and my family. At no time did I ever feel any pressure or felt like I was trying to be sold on something I didn't want. I really did feel like I was in control of the buying experience. We will definitely be getting our next vehicle with Mike at Hawkinson Kia. More

happy Soul owner We initially went in for service on our Forte and were approached about their Buy Back program. We made an appointment for the next week to look at av We initially went in for service on our Forte and were approached about their Buy Back program. We made an appointment for the next week to look at available inventory. Eugene found the perfect color and model for my wife who ALWAYS wanted a Soul. We signed the papers that day and she couldn't be happier. More

EXCELLENT SERVICE! I love this dealership all of the staff is friendly and knowledgeable. When you have an issue they always help to find the best solution for your wal I love this dealership all of the staff is friendly and knowledgeable. When you have an issue they always help to find the best solution for your wallet! More

Fairytale Liars Wasted my time with Eugene who had limited knowledge of the car we test drove and passed the time talking about his personal life. Price presented for Wasted my time with Eugene who had limited knowledge of the car we test drove and passed the time talking about his personal life. Price presented for the car was more than they advertised on-line -their best price. We tested forte5 sx which had a turbo. I guess driving with Eugene, who was a large individual negated all the turbo, because the car was pretty slow and loud. Oh, and you better have buns of steel for this thing cause you will feel it. After we left, we were contacted by e-mail which kept coming even after I asked them to stop. I guess Eugene needs the business, but he doesn't know how. Stay away from this place. More

Poor customer service Would not buy from here again. Was not told my 2015 kia optima did not come with a spare tire. I found out when i got a flat tire and my husband coul Would not buy from here again. Was not told my 2015 kia optima did not come with a spare tire. I found out when i got a flat tire and my husband could not change the tire. When i called the dealership their response was " Sorry we did not tell you." My 2010 dodge had a spare tire. I have never heard of a car not having a spare tire. More

Best deal of a lifetime with bad credit I was into a terrible loan with 25% interest these guys got me into a brand new car even though I was upside down 8k and a bad credit score. They help I was into a terrible loan with 25% interest these guys got me into a brand new car even though I was upside down 8k and a bad credit score. They helped me change everything around. Just really good people. More

05/05/2014 from 1:30-3:00pm thursday One of the owners sat behind the desk the whole entire time.Didn't even bother to greet himself.Working with Corey was great!!! BUT FOR A OWNER TO SIT One of the owners sat behind the desk the whole entire time.Didn't even bother to greet himself.Working with Corey was great!!! BUT FOR A OWNER TO SIT DOWN THE ENTIRE TIME.I CAME IN HOPING TO GET THE CAR I WANTED,BUT INSTEAD GOT BRUSHED OFF TO ANOTHER VECHILE 2012 THAT I DIDN'T COME FORAND BOTH CARS WERE THE SAME PRICE,WHAT TYPE OF xxxx IS THAT,AND ANOTHER THING I EXPERIENCED IS PRICES ON THE CARS DO YOUR HOMEWORK, SOMETIMES THEY WOULD HAVE TWO PRICES ONE ONLINE ON THERE WEBSITE WILL BE A LOWER BUT WHEN YOU GET TO THERE CARLOT THE PRICES MAYBE HIGHER. More

I went to just look at cars to see what would be a good fit for me. We checked out the cars on the lot and Jeremy came running out and was very friendly. He answered all our questions, took us for a test d fit for me. We checked out the cars on the lot and Jeremy came running out and was very friendly. He answered all our questions, took us for a test drive and I decided on the vehicle. The process was pretty fast . Nicole More