Gerald Jones Audi

Splendid! This is my second Audi, and like my first it’s a performance vehicle. They deliver the level of service one expects and then some. I recently read a This is my second Audi, and like my first it’s a performance vehicle. They deliver the level of service one expects and then some. I recently read a review which mentioned that they overcharged. I tell you what, you get what you pay for and do your research beforehand…IJS More

I recently took an Audi Q3 to Gerald Jones to have transmission fluid filled - that's it. I received 6 Qts of Transmission fluid and was charged $630.10. The only part was a charge for the Transmissio transmission fluid filled - that's it. I received 6 Qts of Transmission fluid and was charged $630.10. The only part was a charge for the Transmission Drain bolt/plug (which they stated was damaged). I looked at it prior to the Service appointment and there was nothing wrong with the bolt. The Car has just over 60k miles. I am posting this for the public to understand the excessive costs you will pay at this location based on my personal opinion. To put things more into perspective - I was charged over $13.00 for the washer alone that accompanies the bolt/plug. The OEM washer has a retail value of $1.69-$2.98 online. You make the decision yourself as to whether or not this reasonable, and if is how you want to spend your hard earned money. My opinion is $630 for 6 Qts of fluid and a drain plug is ridiculous. Consider yourselves "informed". I will not be back to Gerald Jones Audi or any of the Gerald Jones Dealerships for service or a vehicle purchase. Ironically, we are approaching the time over the coming weeks to buy a vehicle for my youngest daughter. We will be driving to alternate dealerships in Columbia, Greenville and the surrounding areas now and in the future unless they are not a part of the Gerald Jones Auto Group. More

Chris and Bill made the purchase a pleasurable experience, professional, courteous and very knowledgable. The whole process was very efficient with no pressure or hassle. We visited just to see wh experience, professional, courteous and very knowledgable. The whole process was very efficient with no pressure or hassle. We visited just to see what was available and decided to purchase based on the interaction with Chris, great job! More

Best dealer I ever dealt with! Chris Martin is a great sales clerk. The Finance manager Bill Newsome was very knowledgeable. I liked the car was in the show room with a bow on i Chris Martin is a great sales clerk. The Finance manager Bill Newsome was very knowledgeable. I liked the car was in the show room with a bow on it when we arrived to pick it up; my wife loved that aspect. More

Excellent experience from start to finish! !! Ask for Earl Jones, he's the best salesperson!!! !! Ask for Earl Jones, he's the best salesperson!!! More

Consuella Green is an amazing and caring saleswoman. She made sure all of my needs were met and went above and beyond to make the sale. She made sure that I got the vehicle I desired, in my price point She made sure all of my needs were met and went above and beyond to make the sale. She made sure that I got the vehicle I desired, in my price point and with the accessories that I wanted. More

David and Cliff teamed up to help manage my service expectations on my Audi. Was a very expensive effort but I think they did a marvelous job in setting my expectations and making sure the service wen expectations on my Audi. Was a very expensive effort but I think they did a marvelous job in setting my expectations and making sure the service went well. They explained to me why it had to be done and I think they did their best to control the cost. More

The staff was very friendly and helpful. The service advisor Bradley was very knowledgeable about my car issue and even advised me on some things to notice in the future. Will recommend my family and fr advisor Bradley was very knowledgeable about my car issue and even advised me on some things to notice in the future. Will recommend my family and friends! More

Very friendly staff good attitude work good with people make you welcome help with renters car keep a check on you to make sure you is okay make you welcome help with renters car keep a check on you to make sure you is okay More

Great place to purchase a vehicle and the staff is friendly and professional. Very pleased with the entire process from beginning to end. Earl Jones even came in to work on his day off to work with me friendly and professional. Very pleased with the entire process from beginning to end. Earl Jones even came in to work on his day off to work with me. Thank you so much. More