Gerald Honda of Matteson

DO NOT GO THERE This place was horrible, worst experience ever, a 15,000 car suddenly turned into a 20,000 car tried to take advantage of our poor credit . And took This place was horrible, worst experience ever, a 15,000 car suddenly turned into a 20,000 car tried to take advantage of our poor credit . And took my license and then I had to ask 3 times and start to get loud before they would give it back More

Crooks liars and dis honest Most of the nice reviews are from them or family and friends to sucker ppl to go in . Don't fall for it. As soon as you buy the vechile and sign the c Most of the nice reviews are from them or family and friends to sucker ppl to go in . Don't fall for it. As soon as you buy the vechile and sign the contract the bank pay them in full. What ever problem you have after completing the sale you on your own .. They change from being very nice and very professional More

HORRIBLE SERVICE 4 hours ago DO NOT BUY FROM THEM, REFUSE TO SALE VEHICLE AT LISTED PRICE! SCAM ARTIST, RUFUSED TO GIVE ME A BREAKDOWN ON SO CALLED FEES FROM BANK! TH 4 hours ago DO NOT BUY FROM THEM, REFUSE TO SALE VEHICLE AT LISTED PRICE! SCAM ARTIST, RUFUSED TO GIVE ME A BREAKDOWN ON SO CALLED FEES FROM BANK! THEY PLAY GAMES AND WILL WASTE YOUR TIME AND DAY!!! The sad thing is I had purchased from them 2 times before and my experience was nowhere near the way it was NOW! I guess they have hired a whole group of LIERS, THEIVES AND CON ARTIST to suck every penny out that they can. STAY FAR FAR FAR AWAY FROM THEM, THESE PEOPLE WILL ATTEMPT TO blank YOU OF YOUR MONEY TRY TO MAKE YOU PAY LOTS MORE FOR THE VEHICLE. CHANGE PRICES I HAVE SCREEN SHOOTS! THEY PLAY EVERY GAME IN THE BOOK! THANK GOD I USED TO WORK IN FINANCE OR THEY WOULD HAVE MADE A FOOL OF ME! SCAMMERS SCAMMERS SCAMMERS SHAME SHAME SHAME ON YOU!!! THEY ARE NOT SORRY! STOP BEING SLICK YOU CAN MAKE MONEY WITHOUT SCAMMING AND ATTEMPING STEAL FROM PEOPLE! More

They are deceitful don't waste your money here! I was yelled at and treated with outright disrespect. John Desmet is in the finance department and he lies and tricks people to falsify contracts. The I was yelled at and treated with outright disrespect. John Desmet is in the finance department and he lies and tricks people to falsify contracts. They ignored by phone calls and lied when I came in person to get my issues addressed. They added services I specifically refused to my contract. Like most dealerships they prey on those that are less educated in the car business. Contact Illinois Attorney General and the Better Business Bureau to file a complaint. Do not let them get away with being unprofessional and falsifying documentation. They intentionally made me wait hours to speak with the GM about my complaint. The worst part is they are unprofessional. The way they spoke to me as a customer who purchased a car is appalling. I am disgusted with the lack of service and respect. More

Good customer service I get same type of service as always and I have no complaints. Customer service is pleasant as always. I'm glad this is close to home as well. I get same type of service as always and I have no complaints. Customer service is pleasant as always. I'm glad this is close to home as well. More

Great Sales Consultant and Finance Dept. Moudi, was my sales consultant. He was the absolute best ! Unlike any other salesman I've come into contact with along my journey of looking for a Moudi, was my sales consultant. He was the absolute best ! Unlike any other salesman I've come into contact with along my journey of looking for a new SUV. His energy level was inviting, and made you want to just hang out with him, yet, he was very professional. He made the process quick, easy and affordable for me. He was not overbearing or insulting to me because I was by myself and a female. With other car dealers I visited that weekend, I actually walked out due to insulting car dealership games, and number playing. But with Moudi, he was straightforward from beginning to end. It was great and quite refreshing. I definitely recommend you ask for Moudi at this Honda Dealership in Matteson, he's The Absolute Best!! Oh, and the young guy in the Finance Department -Ash, He was able to beat my Credit Union's deal and gave me a much better deal. I had the " A " Team that day!! Thanks Moudi and Ash, Nicki More

Don't buy a car from these guys Whether it's new or used, don't trust them. I bought new and I'm not thrilled. Unfortunately I already have to service the car and it's brand new. Whether it's new or used, don't trust them. I bought new and I'm not thrilled. Unfortunately I already have to service the car and it's brand new. Once they sell the car, they don't care. They're somewhat deceptive in their tactics and quite honestly their service isn't that great. Had to go to a different dealer to get it fixed right on a brand new car. I would just stay away. More

One and Done I purchased a new Accord in May 2016. The sales experience was fine with little problem. On December 27, I brought my car in for it' first service. I I purchased a new Accord in May 2016. The sales experience was fine with little problem. On December 27, I brought my car in for it' first service. I received a service date and time confirmation by email. The confirmation listed the recommended service including an oil change, tire rotation and fluid check with an estimated cost of $29.95. When I arrived, I was informed that the service would cost $79.95 and that the tire rotation alone cost $39.95. I questioned the quoted "estimated" cost stated in my service confirmation. The sales manager kept asking me for a coupon. I did not have a coupon but I did have the confirmation. After much wrangling, the manager honored the "estimated" cost from my email. I was told that the service would take around 90 minutes. I provided my cell number and asked that I be called when the service was completed. I never received a call and returned some time later to get my car. While driving home, the tire pressure sensors turned on indicating possible low tire pressure. I turned around to return to Planet Honda. On the way, I pulled over and checked the sensor settings and found that the settings were never recalibrate after the tire rotation. Luckily, I knew how to reset the calibration settings. To make a long story short, I would not advise any Honda owner to use the service department at Planet Honda. They utilize deceitful pricing tactics and are negligent in completing work in a satisfactory manner. More

Skeptical at first but it was a GREAT experience to buy NEW I admit I was a little skeptical prior to coming to this Honda dealership due to all the negative ratings (those were mostly related to trade in/used I admit I was a little skeptical prior to coming to this Honda dealership due to all the negative ratings (those were mostly related to trade in/used vehicles). But I recently bought a new 2016 Honda CR-V through an online sales consultant Jessica N. she was wonderful and emailed me back w/n 24 hours and was very patient and informative with my phone calls and questions. I had a great experience when I went into the store Ash the sales consultant took very good care of me and my significant other. Jessica gave me an out-the-door price and within 5 minutes of me walking in they had paperwork printed that matched my online quote with Jessica's. John handled financing and was very thorough throughout the process and explained every step of the way. Overall, it was a great experience to purchase a new car. Not to mention the PRICE was definitely right and the best quote I could find in Illinois. No dealership would come down from in price by a penny. More

Got a good Deal. I have a good experience during my deal with Planet honda. I have got a good deal in terms of Price and went through a good exp. I have a good experience during my deal with Planet honda. I have got a good deal in terms of Price and went through a good exp. More