Gerald Honda of Countryside - Service Center

Excellent customer service- from the sale to continued owner I recently had service on both of my civic's. Neel Patel made sure everything went well.. Pricing was exactly what he quoted. He explained what had I recently had service on both of my civic's. Neel Patel made sure everything went well.. Pricing was exactly what he quoted. He explained what had to be done. He kept me posted of the progress. He explained what was completed. The work was finished quicker then expected. If you need to have work done on your car, Continental Honda Service is the only place to go. I recommend anyone to try to have a bad experience. You won't. Thank you Neel, and your fine team for your fine work. More

Quick Stop Stopped on Friday, October 23rd without an appointment, roughly about 5:25pm. Thought they closed at 7pm or 9pm. Was informed on Fridays, service cl Stopped on Friday, October 23rd without an appointment, roughly about 5:25pm. Thought they closed at 7pm or 9pm. Was informed on Fridays, service closes at 6pm. All I wanted at this visit was a new headlamp for my driver's side. My first encounter was with Ryan, a bearded young man. He said it should be no problem. Ryan then contacted Neel Patel who took the ball and ran with it. Paid for the headlamp, Neel installed it, and I was in and out. Both nice men. More

SUPPER HAPPY! Today was my second visit to Continental Honda of Countryside. Here you will find a very fantastic group of people who will help you to find the right Today was my second visit to Continental Honda of Countryside. Here you will find a very fantastic group of people who will help you to find the right choice.I will come back again and again if I will need to have a good advice about to buy a car , a great deal about the price ,an excellent service or to care your vehicle or just to meet nice and friendly people like the salesperson Terry Scudieri, the business manager Milan Vasiljevic and the express advisor Jaime Covington. Thank you Terry for a patience and help me to make a good choice.Thank you Milan for a good deal and understanding. Thank you Jaime for your advises of the available services and a help. All of you did an excellent job for me.I got my Honda CR-V 2014 with a great deal of the lease .I will recommend this Continental Honda service center . More

The Service Department is Excellent! I brought my car The Service Department is Excellent! I brought my car in for an oil change. Oscar was courteous and helpful in describing all of the options for m The Service Department is Excellent! I brought my car in for an oil change. Oscar was courteous and helpful in describing all of the options for my car. I'm impressed with the service provided. Thank you so much. Great Job! More

Brian Donlan was very friendly and helpful when I got my car repaired at continental. He even followed up a few days later to ensure I was satisfied with the repairs. car repaired at continental. He even followed up a few days later to ensure I was satisfied with the repairs. More

I can't comment on their sales, only service... I I can't comment on their sales, only service... I wish I had bought my CRV here!! However, I'm thrilled that I can bring it here for service from I can't comment on their sales, only service... I wish I had bought my CRV here!! However, I'm thrilled that I can bring it here for service from now on! We bought it from the shady downtown Honda dealer... Fletcher Jones... horrible!! Anyway, I swore they'd never see my car for service. Luckily, I found Continental Honda in Countryside. 5 STARS all around!!! My last car was a Lexus and I was used to their outstanding service... and honestly... was preparing myself for a "downgrade" in service by buying a Honda. I can say with all honesty, that I didn't even feel a difference! Great staff, MUCH more reasonable prices than Lexus - obviously - and outstanding service. I just finished my first oil change and tire rotation at Continental, first service since I bought the CRV. I will make the drive from the city happily to come back here every time! Katrina was my service manager - she was extremely nice and helpful and definitely went out of her way to provide outstanding service! Thank you guys! More

They are a very good dealer. I am a woman and trust them with my car. They explain everything in a way that I can understand :) with my car. They explain everything in a way that I can understand :) More

Brian was very friendly and informative about the services recommended, cost, length of time involved, as well as Honda requirements. Brian Donalan went above and beyond with accomadating me and my f services recommended, cost, length of time involved, as well as Honda requirements. Brian Donalan went above and beyond with accomadating me and my family. The waiting area was clean, I read magazines, had coffee and an apple! The petite cashier was very nice. Very good experience. More

I rely on the dealer to takke care of my car. I dont know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get se know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get service done. More

Our relationship didn't start off so well, but now it's great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund, apology, and explanation of why they did it. Since then, my experiences with the service department have been absolutely great! They can't be friendlier or more helpful and I really appreciate that. I didn't see a link on their website for feedback, or I would send a note directly to them. They're always open to discussing the repairs and make sure you understand what you're getting in to. Parts department is very helpful, too, though it is a bit annoying to have to wait in line for parts, wait in line for the cashier, then wait in line at parts again to pick up your part since they don't allow unpaid for parts to leave the parts counter. But they're helpful enough, I'm willing to endure that small inconvenience. More