Gerald Honda of Countryside - Service Center

Speedy service… straight talk… just the facts on repair costs… low pressure to approve expenses/repairs. costs… low pressure to approve expenses/repairs. More

The work on my vehicle was completed quickly, the waiting area is comfortable and has nice amenities. Brandon was my service advisor. He was polite, professional and respectful. area is comfortable and has nice amenities. Brandon was my service advisor. He was polite, professional and respectful. More

I have liked the service I get even before it became Gerald Honda. Jake Regan is one of those I'm talking about. Gerald Honda. Jake Regan is one of those I'm talking about. More

Friendly greeting and instant accommodation by Angel A. , excellent car service, great communication (text messages since I am DEAF) during our wait, answered all my questions & addressed all my concerns, a , excellent car service, great communication (text messages since I am DEAF) during our wait, answered all my questions & addressed all my concerns, and ended with a smooth payment transaction. My ex-husband actually ended up buying a brand new 2023 Honda CRV with my absolute favorite salesperson Ed B. after some negotiating and getting an excellent deal thanks to Milan V.! Richard J., in Finance, totally ROCKED as well. This all happened while my blue-tiful 2019 Honda CRV was being serviced. Laughing and smiling as I am typing this review. I absolutely LOVE this place! More

Friendly service manager and deputy! Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. More

They have very expeditious check in. Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be rep Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be replaced. Brian in Service Management called for a follow up prior to my return to complete the repair once the part arrives. Everyone I encountered was very pleasant. More

I was just in for a recall on my Odyssey, but the whole process was very smoothly executed. Making an appointment online and being taken care of when I arrived and picking up my vehicle at the time promise process was very smoothly executed. Making an appointment online and being taken care of when I arrived and picking up my vehicle at the time promised were all fantastic. Joe took care of me and was just great to work with. More

Have been with Honda for many years. Always taken care of immediately. Comfortable waiting area. Pleasant people to deal with. And my car gets washed. Nice! Love my Honda Fit! Always taken care of immediately. Comfortable waiting area. Pleasant people to deal with. And my car gets washed. Nice! Love my Honda Fit! More

Courtesy Van driver AJ makes the shuttle home a great experience. Thank you Gerald Honda for having that convenience available. experience. Thank you Gerald Honda for having that convenience available. More

Angel was very kind and attentive. He answered all our questions and concerns in detailed. He even gave us some tips with regards to one of the warnings that showed up in our car. Gre He answered all our questions and concerns in detailed. He even gave us some tips with regards to one of the warnings that showed up in our car. Great service! More