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Gerald Honda of Countryside - Service Center

Countryside, IL

4.7
94 Reviews

94 Reviews of Gerald Honda of Countryside - Service Center

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April 28, 2024

Jake is amazing, customer sevice is the reason I keep coming back here. He's super polite, best attitude, love the text updates. Best customer service. I have a honda dealer 2 miles from home, but a rath More

by juansalgado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maurino, JAKE REGAN
Apr 30, 2024 -

Gerald Honda of Countryside responded

juansalgado1, Happy to hear that Jake has provided you with the best customer service. We look forward to seeing you again in the future.

April 06, 2024

Staff members are always professional, knowledgeable and courteous. We have a great experience when we visit the dealership. More

by J Benda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Olisiewicz, Jimmy Laudonckas, Mike Manns, CARLOS Betancourt
Apr 08, 2024 -

Gerald Honda of Countryside responded

J Benda, Thanks for sharing that our team is always professional and courteous.

March 08, 2024

The staff always goes out of their way to be professional, courteous and friendly. And they do it consistently. More

by weatherman247365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nuskiewicz
Mar 08, 2024 -

Gerald Honda of Countryside responded

Weatherman247365, Thanks for sharing your professional, courteous experience.

February 20, 2024

Great service - goes the extra mile. Very pleasant experience from appointment to leaving the dealership. More

by JohnP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
Feb 20, 2024 -

Gerald Honda of Countryside responded

JohnP3, We appreciate the kind words about your last service visit. We appreciate the recommendation.

February 14, 2024

First of all the prompt and efficient and friendly service, also the fact that my repair was done while I waited, and fully covered through Gerald's warranty without any prepayment from me. The servic More

by chibicyclist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
Feb 15, 2024 -

Gerald Honda of Countryside responded

We ar happy to hear that your experience was efficient and our service advisor was friendly.

January 01, 2024

Provide excellent service very quickly and at a reasonable price. Provide rides to shop when car has been towed to shop More

by marian.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyel Cerds, JAKE REGAN
Jan 02, 2024 -

Gerald Honda of Countryside responded

Marian.gabriel, Thank you for the positive review.

December 30, 2023

Friendly and helpful service staff. Inform you of maintenance needs. My oil change was done in a timely manner with no issues! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maurino
Jan 02, 2024 -

Gerald Honda of Countryside responded

Rick, Thanks for the 5 star review. We appreciate your business and look for to seeing you at your next service.

December 28, 2023

Jake and Alex took very good care of me as they always do! I am a frequent visitor to the dealership and they always take care of everything I need. We always talk about the upcoming things to be done for More

by Wakeupandbegreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mirko, JAKE REGAN
Dec 28, 2023 -

Gerald Honda of Countryside responded

Wakeupandbegreat, Thank you for being a loyal service customer. We appreciate your business.

December 08, 2023

Gerald Honda Countryside Service department is consistently reliable, respectful, and knowledgeable keeping my Civic in tip top running shape! Service Consultant, Brian Donlan is my choice for be More

by margomiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke, Brian Donlan
Dec 08, 2023 -

Gerald Honda of Countryside responded

Margomiles, Thanks for the positive review about our Service Advisor Brian Donlan. Glad to hear that we were able to resolve your concerns.

December 06, 2023

Fast and easy preventative maintenance service. Joe kept me informed through the entire process while waiting. More

by Stan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maurino
Dec 11, 2023 -

Gerald Honda of Countryside responded

Stan, Happy to hear Joe provided you with fast excellent service,

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