Gerald Honda of Countryside

Happy owner of new Honda CR-V My daughter and I needed to find a car very quickly as the previous one had been totaled. I had researched cars a couple years prior and knew I was d My daughter and I needed to find a car very quickly as the previous one had been totaled. I had researched cars a couple years prior and knew I was deciding between a Honda CRV and a Toyota RAV4. I called Continental Honda to let the dealer know we were coming in to test drive a specific model. When I arrived, Dan Aristizabal had the car waiting for us to drive. Both my daughter and I drove the car. Before we left the car, Dan took us through a thorough review of the car and its features. We were very informed about the vehicle and decided to buy it within the next few days! Dan was gracious, accommodating and straightforward in all our conversations. We are delighted with the new car. And, we are grateful to Dan for his helpful assistance along the way. More

Good Experience We have bought a few cars from Continental Honda, and have had a good experience. The service department is also very friendly and easy to work with. We have bought a few cars from Continental Honda, and have had a good experience. The service department is also very friendly and easy to work with. Thanks to Terry Scudieri who has always helped us find a vehicle that meets our needs and budget. More

I left with the car I wanted, but wasted my day I went to the dealership looking for a used car that was advertised on their website. I had even called to make an appointment to see it with Dan A. I went to the dealership looking for a used car that was advertised on their website. I had even called to make an appointment to see it with Dan A. When I showed up, it took about 45 minutes for the salesman to figure out the car which was on the website had already been sold. No one ever took the time to call me prior to let me know it was no longer available. It was a really good deal - so I wonder if the car ever even existed at all?? Or was it a scam to get me in the door? After I was disappointed it was no longer there, I heard about special financing on the 2018s...so I decided to take a look. We walked all over the parking lot looking for the specific van I was interested in. Only to find out that it was actually in the showroom. This wasted another 30 minutes of my time. I was able to test drive the van and really loved it. Then started the back and forth negotiations, which I was expecting. However, by the time we agreed to a price and I actually got to the finance guy (who was super friendly), it was another 2 hours. All in all, I spent 4 hours and 45 minutes at the dealership. I felt like I could have spent 2 hours if everyone was straight up with me from the time I arrived. It is frustrating to waste so much time haggling on cars. Why can't this be a simplified process? I will say that everyone I worked with was very friendly, but I don't think they have any respect for time. I was even clear when I arrived that I needed to leave in time to pick my children up from school. However we blew well past that and I had to make alternative arrangements. In the end, I left with a beautiful van, but I did not enjoy the experience. More

Great Place to Go Car Shopping - No Pressure, Great Options I walked in looking at a used Honda Fit and drove out in a brand new model! My sales associate Dan Aristizabal was not only super friendly and knowled I walked in looking at a used Honda Fit and drove out in a brand new model! My sales associate Dan Aristizabal was not only super friendly and knowledgable, but he took the time to really listen to my needs and helped me find a car that met them. After speaking with him at length, I realized on my own that a new car was a much better long-term investment than the used car I'd been looking at. The best part of my experience was how quickly I was able to test drive my car and the no-pressure approach when it came to buying and financing it. I've also already received a few follow-up calls regarding my purchase that make me feel like Continental Honda really cares about their cars and me as a customer. I would shop here again and recommend this dealership to friends & family. More

very easy to work with very simple and easy person to buy our crv from would recomend terry to anyone.and easy prccess from start to delivery date would recomend to anyone very simple and easy person to buy our crv from would recomend terry to anyone.and easy prccess from start to delivery date would recomend to anyone More

Very easy process to buying my new car I went into to the dealership and spoke with Terry Scudieri, who was very knowledgeable about the car that I wanted to purchase. We went for a test d I went into to the dealership and spoke with Terry Scudieri, who was very knowledgeable about the car that I wanted to purchase. We went for a test drive and he began to explain all the features the car had. When we returned to the dealership and parked the car, he went over EVERYTHING in the car. He answered all my questions and knew everything about the car. He made the car buying process very east and I was very satisfied with his service. He is very friendly and very approachable. I would definitely buy from him again. More

Excellent service I walked in to continental Honda with my son to purchase a car for him.I met Dan aristizabal and was greeted with a smile.We were looking at a honda l I walked in to continental Honda with my son to purchase a car for him.I met Dan aristizabal and was greeted with a smile.We were looking at a honda lx and ended up with an ex due to Dan's help.I would highly recommend this dealership along with my salesman Dan.Thanks and job well done with excellent service More

Smooth buying experience We worked with Terry to buy our Honda CR-V. He made the process very simple, as this was our first car buying experience. He ordered in the exact mo We worked with Terry to buy our Honda CR-V. He made the process very simple, as this was our first car buying experience. He ordered in the exact model that we wanted, and it was sitting right out front waiting for us when we arrived. He was extremely flexible in working on a time to meet. He walked us through the features of the vehicle and how to operate it before we left the lot. Rudy helped us in the business office, and he made the whole process of financing and registration a breeze. More

A great, clean sales facility, and location in the 'burbs I was interested in trading in a car (still on loan payments via Honda) for a new vehicle. I wasn't sure if this was possible, but DAN ARISTIZABAL di I was interested in trading in a car (still on loan payments via Honda) for a new vehicle. I wasn't sure if this was possible, but DAN ARISTIZABAL did a great job informing me about my options, even making me feel welcome when I mentioned my previous vehicle had fender-bender/dent damage. I was able to make the trade-in after some initial price discussions...shortly thereafter Dan did a fantastic job transferring my specialty plates to the new car, and before-hand, going on a pretty extended test drive. Justin Norwood also provided a pretty decent, cosmetic-warranty type damage insurance regarding my new vehicle...and the process itself of trading a car (still on loan payments) for a new vehicle was pretty smooth, and I thought I was out the door in a pretty timely manner through Dan and Justin squaring away the paperwork. I'd like to end this review by mentioning the location/facility itself. It's definitely a clean-looking place and the break-room's one of the better one's of seen at a Honda location, though there's plenty of restaurants relatively within walking distance if you're waiting to get your car serviced. Long story short, you should at least give Countryside a call/email when looking to trade-in/purchase. More

Professional, knowledgeable, efficient and Friendly service! My experience at continental was remarkably smooth. Terry was VERY knowledgeable, listened to my car needs and gave me what I wanted without the stere My experience at continental was remarkably smooth. Terry was VERY knowledgeable, listened to my car needs and gave me what I wanted without the stereotypical car salesperson pressure. He and everyone I was in contact with at Continental Honda were truly a pleasure to work with. More