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Gerald Honda of Countryside

Countryside, IL

4.9
1,836 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,836 reviews

January 24, 2020

I was referred to Bill by a family member, all i knew was that i needed a car. Went in looking at a wide variety of used sedans. Bill took the time to show me a few different pre-owned vehicles and we fina More

by Helen
Recommend Dealer
Yes
Employees Worked With
Billy Tsonis
Jan 27, 2020 -

Gerald Honda of Countryside responded

Thank you for your review. We always want our customers to feel comfortable and happy with their decision. We are glad Bill was helpful and put your worries at ease. We appreciate your business. Enjoy your Accord!

January 24, 2020

Rich took great care of us. We came in looking at two cars. He pulled them both up side by side. He was extremely familiar with both models. Even though he doesn’t usually sell those two brands. He had a More

by MH
Recommend Dealer
Yes
Employees Worked With
Rich Jaeger
Jan 24, 2020 -

Gerald Honda of Countryside responded

Thank you for your recommendation. We are pleased to hear you had a positive shopping experience. Have a great day!

January 23, 2020

Excellent Buying Experience Before purchasing our 2020 Honda CR-V I checked pricing and reviews of competitive models including Toyota, Subaru, and Mazda. Once we decided on the More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Lika, Terry Scudieri
Jan 24, 2020 -

Gerald Honda of Countryside responded

Thank you for this kind review. We are so happy to hear Terry helped you find the best deal. We appreciate your business!

January 23, 2020

Honda Accord Sport 2017 Great customer service, provided me with a good deal and helped me walk out with an amazing car. definitely would recommend this place. Ask for Edgar More

by jcasas1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Ruiz
Jan 23, 2020 -

Gerald Honda of Countryside responded

Thank you for this five star review. We are happy to hear of your satisfaction. Have a nice day!

January 22, 2020

Great buying experience! Reviews are true! I worked with Edgar Ruiz he was fantastic in assisting me and making sure all my needs were met and more importantly was not pushy! I left with a fantastic Honda R More

by Ben
Recommend Dealer
Yes
Employees Worked With
Edgar Ruiz
Jan 23, 2020 -

Gerald Honda of Countryside responded

Ben, thank you for your recommendation. We hope you are enjoying your Ridgeline!

January 21, 2020

Customer Service and Integrity Continental Honda provided excellent customer service when I purchased a used car I found online for sale at their dealership. Frank Rossi was my sale More

by SavedByGrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rossi, Roy Corral
Jan 22, 2020 -

Gerald Honda of Countryside responded

Thank you for this amazing review. We appreciate you taking the time to share your experience with us. Have a nice day!

Jul 02, 2020 -

SavedByGrace responded

Here we are five months after I purchased my Honda Insight from Continental Honda and I can't say I've been thrilled. I love my little car but I've had problems from the start. First, after a few days without using the car, I'd find the battery dead when I got ready to drive somewhere. Supposedly a hybrid (or maybe all cars these days) have things xxxxxxx power from the battery even when the car is parked and turned off. Who knew? We had to buy a battery charger we keep attached to the battery when we don't expect to be going out for a few days to avoid the problem. Then just as the weather got super hot, I went out one day with the a/c working fine but on the way home the a/c no longer worked. I've had to replace the compressor at over $800 in cost. The brakes also failed, the pedal sinking to the floor, on one occasion. Fortunately, I was able to drive home with care. My mechanic found nothing wrong but now I'll always be afraid it will happen again. I did go to my Honda dealer service department to see if something could be done about the issues I was experiencing with what now felt like a lemon. No luck in the service department and no significant help with the cost (brakes much more than my independent mechanic charged me) and just taking a look at it was going to cost me. Not at my independent mechanic, it didn't. I even called Honda corporate but found no help there either. One more thing that popped up almost as soon as I drove the car home is that the electronic screen on the dashboard that holds the radio/GPS/etc. turned out to be an after-market product they couldn't even help me figure out how to use. When I made my decision to buy this particular car, one of the selling points for me was that it did have that feature. Then I discover that they are hands-off as far as anything to do with it. So yes, originally it seemed this dealership and the associates I worked with had sold me a trustworthy car with service and integrity (see the original title of my review). If I'd ever have needed to get another car, I would have ran to Continental Honda. Not so much any more.

Jul 06, 2020 -

Gerald Honda of Countryside responded

I am sorry you feel like you are having issues. I would like to try and help you. Can you please give me a call? Angie Adamsheck 708.352.6000

January 20, 2020

Repeat, repeat, repeat I’ve bought 4 cars in the last 3 years from Bill and I can’t recommend him enough. He makes it seem as easy as shopping at Target! More

by ROCKYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tsonis
Jan 20, 2020 -

Gerald Honda of Countryside responded

Thank you for the recommendation. We appreciate you being a returning customer, see you next time!

January 19, 2020

Love my used Civic that I bought from Bill. I told him what i was looking for, and a week later they took in the right car on trade. Continental really works with customers to find the right car! More

by Stav.pier
Recommend Dealer
Yes
Employees Worked With
Billy Tsonis
Jan 20, 2020 -

Gerald Honda of Countryside responded

Thank you for your review. We are pleased you were taken great care of. Happy driving your Civic!

January 19, 2020

Bought a used Escalade for a Continental Honda and Billy T. Mark haves is a good interest rate and good price of warranty. Thank you guys! More

by Sofia Sandy
Recommend Dealer
Yes
Employees Worked With
Billy Tsonis
Jan 20, 2020 -

Gerald Honda of Countryside responded

Thank you for your review. We appreciate you sharing your experience with us!

January 19, 2020

Highly recommend My boyfriend has been buying cars from Bill for years so when i told him i was looking for a specific Jeep he worked with me to find the best one. Th More

by missrocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tsonis
Jan 20, 2020 -

Gerald Honda of Countryside responded

Thank you for your review. We are happy to hear Bill took good care of you. Have a nice day!

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