Gerald Honda of Countryside

Great experience! It was a pleasure working with Terry. He was very professional and made the process seamless. We will definitely be back when we are ready for our nex It was a pleasure working with Terry. He was very professional and made the process seamless. We will definitely be back when we are ready for our next vehicle. More

Horrible, just absolutely awful. II paid 15 thousand Horrible, just absolutely awful. I I paid 15 thousand dollars for a car that started making screeching noises less than two weeks later. I brought Horrible, just absolutely awful. I I paid 15 thousand dollars for a car that started making screeching noises less than two weeks later. I brought it in for service and they assured me that all the hardware was in good shape and possibly just some surface rust on the rotors that they cleaned off and everything should be fine. Sure enough the next day my car started screeching again so I wanted to bring it to a manager's attention that my problem still wasn't fixed. I left a voicemail on February 7th at 11:10 a.m. to the general manager, Mike B (who still hasn't returned my call) After being ignored for several hours I tried reaching out to the service manager who was also unavailable so I left a message with Dominique who assured me the manager would receive it. (3:38p.m.) (also still hasn't returned my call) After being ignored seemingly all day, I called the main desk and told me that both managers were gone for the day, LOL (4:53pm). So I asked if any management person was still there. They connected me with Eric, the sales manager. Who transferred me to Alex, a non management service advisor. Alex told me that they would resurface the pads and rotors to fix my car. My question is, if that is the fix, why wasnt this done the first time I wasted 4 hours of my life driving back to the dealership? So after bringing in my vehicle the second time, they determined that they were going to replace all 4 rotors. That's right, 3 different diagnoses for SQUEAKY BRAKES. My car has been there for almost 24 hours AND STILL ISN'T FIXED LOL. THIS IS WHAT SPENDING 15,000 DOLLARS AT CONTINENTAL HONDA GETS YOU!! STAY AWAY!!!! More

Amazing Experience! Buying my first car here was such a pleasure thanks to Dan Aristizabal and all the Honda continental staff! They are enthusiastic, knowledgeable and e Buying my first car here was such a pleasure thanks to Dan Aristizabal and all the Honda continental staff! They are enthusiastic, knowledgeable and efficient. I couldn't recommend buying from this dealership and Dan specifically more! More

My second time buying a car from here. Great staff. Dan helped me out this time and he was phenomenal and very thorough when I purchased the 2020 cr-v. Thank you :) helped me out this time and he was phenomenal and very thorough when I purchased the 2020 cr-v. Thank you :) More

Great experience purchasing our car! My husband and I were in the market to purchase a new car for about 4-5 months (very picky person here and you have to make sure you LOVE the car). We My husband and I were in the market to purchase a new car for about 4-5 months (very picky person here and you have to make sure you LOVE the car). We were driving home from a previous dealer with very poor customer service and decided to stop at Continental Honda just to take a look. Dan Aristizabal was the sales associate that helped us and he was amazing. We did not feel pressured to buy and he answered all our questions and concerns. We definitely recommend Dan if you are in the market for a new car. More

Fantastic people and great customer service. Kirk Drapp was great to work with and never made us feel pressured. I will definitely refer our friends and family to Contintental Honda. Thank you again. was great to work with and never made us feel pressured. I will definitely refer our friends and family to Contintental Honda. Thank you again. More

Worked with Kirk Drapp to but my odyssey exl. and had a very pleasant experience. When I’m buying my next car he will be my first call. very pleasant experience. When I’m buying my next car he will be my first call. More

Leased my second car from Billy T and i will keep coming back. Love my Honda Civic! Thanks Continental Honda, you have a customer for life!! back. Love my Honda Civic! Thanks Continental Honda, you have a customer for life!! More

Great service and great people this is the 5th car my family has purchased from Honda Continental and have never had a problem. Mike And Terry really helped me out in picking out my first car can’t thank family has purchased from Honda Continental and have never had a problem. Mike And Terry really helped me out in picking out my first car can’t thank them enough. More

Great experience with lease and purchase Jimmy Laudonckas was very helpful when we came in to lease a Honda Odyssey. After the lease term ended, Jimmy also helped guide us through purchasing Jimmy Laudonckas was very helpful when we came in to lease a Honda Odyssey. After the lease term ended, Jimmy also helped guide us through purchasing the Odyssey as it came off lease. Justin Norwood in Continental's finance area was also a pleasure to work with on both our lease and purchase. Both Jimmy and Justin are long time employees of Continental and know the dealership inside and out. They are very friendly, fun to be around, and a pleasure to work with. More