Gerald Honda of Countryside

Service was fast and professional and the service rep was awesome and he is an asset to the dealership. awesome and he is an asset to the dealership. More

Great buying experience with a very knowledgeable salesman who provided great customer service. We will definitely be recommending our friends and family. salesman who provided great customer service. We will definitely be recommending our friends and family. More

I recently purchased a new vehicle from Gerald Honda of Countryside, and I couldn't be happier with the entire experience, thanks to the exceptional service provided by Bob O. From the moment I walked i Countryside, and I couldn't be happier with the entire experience, thanks to the exceptional service provided by Bob O. From the moment I walked in, Bob made the car buying process it breeze. His knowledge of the vehicle was impressive, and he took the time to understand exactly what I was looking for. Bob's friendly and professional demeanor immediately put me at ease, making me feel like a valued customer rather than just another sale. Bob's attention to detail and patience were truly remarkable. He answered all my questions through early and provided value insights that help me make informed decision. His transparent approach and willingness to go the extra mile to ensure I was satisfied made the experience feel personalized and stress-free. Bob's commitment to customer service and wants the deal was closed. He followed up to make sure everything was going well with my new vehicle and offered his support for any future needs. It's clear that Bob generally cares about his clients and takes pride in his work. If you're looking for a fantastic car buying experience, I highly recommend visiting Gerald Honda of Countryside and asking for Bob O. Thanks again Bob! Love the new car! More

Fast, concerned reception to my problem by the express service advisor Allen. My problem was fixed in a reasonable time. service advisor Allen. My problem was fixed in a reasonable time. More

Terry made the process of buying a new car very smooth for us. I highly recommend asking for Terry! for us. I highly recommend asking for Terry! More

This was my first time purchasing a vehicle from a dealer on my own and I appreciated the folks at Gerald Honda, particularly Terry Scudieri. We made first contact months before when I was looking for a car on my own and I appreciated the folks at Gerald Honda, particularly Terry Scudieri. We made first contact months before when I was looking for a car for my daughter, and despite putting that search on hold, Terry continued to check in by email (without high pressure) so when it was time to look for a new vehicle for myself, I was happy to reach out to him. He and the rest of the team were great - I shared a few cars I had in mind, completed the financing application online before I went in, test drove a few vehicles, and walked out the same afternoon with my new (to me) wheels. Could not have been a better experience, all around. More

This dealership exceeded my expectations with their amazing customer service and patience going over all the details needed to understand all the contracts and services. amazing customer service and patience going over all the details needed to understand all the contracts and services. More

Terry & Joe were great to work with! Made my experience very smooth and went over everything in detail with me! Made my experience very smooth and went over everything in detail with me! More

I brought in my car for an oil change. 9 days later while drving 70+ miles an hour on the highway near Janesville, WI, the front bolts fell off the metal panel protecting the engine. Clear 9 days later while drving 70+ miles an hour on the highway near Janesville, WI, the front bolts fell off the metal panel protecting the engine. Clearly, Gerald Honda failed to secure panel now hanging dangerously close to ground potentially putting my husband and i at risk of harm. We slowly drove home minimizing the wind to dragging the panel down and scrapping road. When i called to report, there was little concern about what happened. They fixed the issue but treated me like one more transaction and not a concerned customer. Never acknowledged what happened or showed any responsibility. So sorry they bought Continental Honda. There i was treated like customer who was important to them. Not here. More

Dealership was clean, well maintained. Terry was my salesman. Highly recommend. He was patient, knowledgeable and efficient during my car buying process. Terry was my salesman. Highly recommend. He was patient, knowledgeable and efficient during my car buying process. More