Gerald Honda of Countryside
Countryside, IL
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I went in for an oil change on my 2005 Honda Pilot, and decided to check out the Insight Hybred. I liked it and decided to purchase one Dan helped me in every way possible, he was great. I love the servi decided to check out the Insight Hybred. I liked it and decided to purchase one Dan helped me in every way possible, he was great. I love the service at Continental Honda and that's why I was there in the first place and thanks to that I have a new vehicle. More
Terry is a fantastic sales rep. Very knowledgeable, easy going and does not pressure or hassel you! Love that! Will continue to buy all my future Honda's from Continental - or at least as long as Terry is t going and does not pressure or hassel you! Love that! Will continue to buy all my future Honda's from Continental - or at least as long as Terry is there! More
they listed a car online. i drove 25 miles to their dealership and when i got there they said that its in another one(25 miles away) and i went there (with one of the sales persons) but the car was sol dealership and when i got there they said that its in another one(25 miles away) and i went there (with one of the sales persons) but the car was sold a day ago. i wasted 2 hours of my time and they didnt even apologize. More
I went on this occasion to Continental Honda to shop for a car to replace a 2003 Honda CRV that I had been very pleased with and had 8 years and over 70,000 miles on when I was in an accident that was rated a car to replace a 2003 Honda CRV that I had been very pleased with and had 8 years and over 70,000 miles on when I was in an accident that was rated a total loss by my insurance company. It was only natural that I return to Continental Honda for my shopping since for 8 years I had had such excellent service on my CRV. I did consider several other brands and models, but the deciding factor in my decision was my desire to return to Continental where I felt so comfortable with the quality of the service I had experienced over numerous visits. As I expected, all the employees I encountered this time on the sales side were as helpful as I'd always found the service personnel to be. My salesperson was attentive, answered all my questions, took me for a test drive, and managed to find the model with the features,color, and accessories I wanted. I would and have recommend this dealer and sales person. More
My experience with this dealership and Brent was beyond my expectations. It was an emotional time in my life and I needed to get a new car. My old one held to many memories and made it hard for me to kee my expectations. It was an emotional time in my life and I needed to get a new car. My old one held to many memories and made it hard for me to keep it. Brent was very accomadating and we worked out a great price on my new CRV-EX. He was very patient with me especially something as trivial as picking out the color! I never felt pressured into making a quick decision on anything. We did look st other dealers of different makes and I was very upset at Toyota especially. Brent had no problem giving me a quote on my trade-in so I knew how much it was worth before I even started a deal on the CRV. The other dealer would not even look at my trade-in. In this day and age money is a concern and Brent understood completely and made the deal happen. Very satisfied with this dealership two thumbs up!!!!my More
We did not end up purchasing from them, as we went with a Hyundai instead. That being said, HAD we bought the Honda, it would have been from this place. Joe and Mike could not have been any nicer. NOW, th Hyundai instead. That being said, HAD we bought the Honda, it would have been from this place. Joe and Mike could not have been any nicer. NOW, that being said, we never met their finance team, or actually closed the sale. But, we did feel comfortable enough to say that if we would have purchased, this was the place we planned to buy from. More
I had done some research on-line regarding the 2009 Honda Accord. I was a serious shopper this past Monday (07/13/09) when I visited Continental Honda...proven by the fact that on Thursday of this week (07/1 Accord. I was a serious shopper this past Monday (07/13/09) when I visited Continental Honda...proven by the fact that on Thursday of this week (07/16/09) I just purchased my new 2009 Honda Accord EX from Honda of Lisle. They won my business. I left Continental Honda based on the way I was treated by the sales staff. They looked at me as an "easy mark" to make a buck. The monthly payment I was quoted was later replicated online by entering a 13% APR in the finance rate. How interesting since my credit wasn't even pulled! I will NEVER recommend Continental Honda to anyone...actually, I will tell them what a horrible place it is and the sales staff disrespects women. More
dealer not honest at all. Went there for oil change dealer not honest at all. Went there for oil change and tire rotate. I paid for more than 100 dollars. I found the tires have never been touc dealer not honest at all. Went there for oil change and tire rotate. I paid for more than 100 dollars. I found the tires have never been touched from the mark I made on them. More
In search of a new Odyssey I first visited Honda of Lisle as they have a good dealerrater score. Their salespeople were professional and direct but their dealership places little focus on used car sales so as they have a good dealerrater score. Their salespeople were professional and direct but their dealership places little focus on used car sales so their trade-in appraisals were low. I did not want to deal with cars.com and then a new car dealer if I didn't have to so I took my information to Continental Honda. Their trade-in was in the ballpark and we negotiated from there to a good deal. Orlando was professional, relaxed and sincere and I recommend him. I think a lot of these good (or bad) experiences are employee-specific so I suggest calling and making an appointment with a recommended salesperson. More
Like an earlier reviewer, I was skeptical about this dealership because of the other negative reviews. But, we had an appointment already set up and I thought I would just enter the transaction with my dealership because of the other negative reviews. But, we had an appointment already set up and I thought I would just enter the transaction with my eyes wide open. I could not have been more pleased. We were attracted to the dealership because of their prices, which were thousands less than any other dealer. My wife and I had done our homework and knew what we were after and we had our numbers and our exit strategy prepared. We did not have one moment of doubt after we walked into the shop. This is a classy organization that operates a clean show floor. The kids' area is nice and provides enough distraction for them to stay busy, the coffee is free, and the bathrooms are nice. We walked in, started signing papers, and that's it. Excellent experience. I recommend that you ask for Rudy Lika, he is completely customer-based and an excellent salesman. More