Gerald Honda of Countryside
Countryside, IL
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Brian was very friendly and informative about the services recommended, cost, length of time involved, as well as Honda requirements. Brian Donalan went above and beyond with accomadating me and my f services recommended, cost, length of time involved, as well as Honda requirements. Brian Donalan went above and beyond with accomadating me and my family. The waiting area was clean, I read magazines, had coffee and an apple! The petite cashier was very nice. Very good experience. More
I was pleased with the salesman, Ahmet. His previous mechanical experience was most helpful during this transaction. He has gone above and beyond to assist with my questions even after I picked up the mechanical experience was most helpful during this transaction. He has gone above and beyond to assist with my questions even after I picked up the car. The service department is the reason I am a repeat customer. Outstanding employees are Stacy at the service desk and Larry who keeps my car looking like new. More
Within the last 9 yrs, I have purchased 5+ vehicles from this location with every visit/purchase being stellar. On my last visit, I wasn't really looking to purchase a new vehicle, since the one I had this location with every visit/purchase being stellar. On my last visit, I wasn't really looking to purchase a new vehicle, since the one I had was just 2 1/2 year old. They made me an offer that I couldn't refuse. Working with Ahmet and Mike, they were able to get me in a brand new Crosstour at the right price and for the term length I wanted. Overall experinece has been great and I will be working with them in the near future; I plan on stepping up to the Pilot next time around. More
We had very friendly and cooperative working relations with the sales staff (Ahmet Se zer) and another one from the service dept. who had worked with us for overd 15 years & had recommended the sales repr with the sales staff (Ahmet Se zer) and another one from the service dept. who had worked with us for overd 15 years & had recommended the sales representative who finally did work out the final price. Since the color was not available then, the sales personnel found the color, got the car, got it ready and then we worked with the Business dept. official, Mike Manns, and worked out the final contractual arrangements, documents and eventually delivery of the car. We are indeed very happy with our experience at the Continental Honda/Countryside dealership. We shall indeed recommend this dealership and persons involved to our friends/family. More
Since the moment we walked into the door we were greeting by almost everyone they were very friendly. Ahmet was our salesman and he also sold us our last car. He did everything he could to help us out as d by almost everyone they were very friendly. Ahmet was our salesman and he also sold us our last car. He did everything he could to help us out as did Milan our finance manager. Great experience More
I traveled from East Tennessee to make a Christmas Holiday purchase of a Honda Ridgeline.Flying up on 3 days before Christmas make it a challenge, although my wife had family currently living in S. Ch Holiday purchase of a Honda Ridgeline.Flying up on 3 days before Christmas make it a challenge, although my wife had family currently living in S. Chicago. Not being able to do business with local dealers, it took the good words of our family that had done business with Continental to make me make the trip. All negotiations were done in advance and I new a fair price when I received all my information. A good deal and made new friends. Look to replacing my wife's Murano in the very need future, so i'll be flying back to Chicago again. Robert O'Neill More
I rely on the dealer to takke care of my car. I dont know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get se know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get service done. More
We went to this store after visiting nearly 7 car showrooms. The customer service is amazing. The staff are committed to their work and the customers. We strongly recommend this showroom. Brent is a showrooms. The customer service is amazing. The staff are committed to their work and the customers. We strongly recommend this showroom. Brent is a very dedicated staff and also very friendly. It was very nice orking with him. Amazing employee. More
Our relationship didn't start off so well, but now it's great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund, apology, and explanation of why they did it. Since then, my experiences with the service department have been absolutely great! They can't be friendlier or more helpful and I really appreciate that. I didn't see a link on their website for feedback, or I would send a note directly to them. They're always open to discussing the repairs and make sure you understand what you're getting in to. Parts department is very helpful, too, though it is a bit annoying to have to wait in line for parts, wait in line for the cashier, then wait in line at parts again to pick up your part since they don't allow unpaid for parts to leave the parts counter. But they're helpful enough, I'm willing to endure that small inconvenience. More