Gerald Honda of Countryside

We had a very good experience here, no pressure and they were honest and helpful. were honest and helpful. More

The Countryside dealership was fabulous. Once I picked my vehicle they were super flexible with when I picked up the car and very quick with service. Once I picked my vehicle they were super flexible with when I picked up the car and very quick with service. More

We purchased a new Honda CRV EXL Hybrid from Gerald Honda of Countryside in September 2022; Terry Scudieri was our salesperson. Our experience with Terry and the staff at Gerald Honda was exceptional fro of Countryside in September 2022; Terry Scudieri was our salesperson. Our experience with Terry and the staff at Gerald Honda was exceptional from the start. Terry provided us with competitive pricing while answering our initial questions directly and follow-up questions by phone within minutes. We ordered the car in August and expected it to be delivered by mid-November. Terry said he and his associates would do their best to source our vehicle earlier and keep us informed of their progress. Roughly four weeks later in September, Terry called with great news; he informed us they had procured the vehicle much earlier than expected! All of the paperwork, license plate details, etc. were in order when we took delivery of the Honda CRV at the dealership facility. Terry guided us through all of the vehicle's safety, operating and comfort features plus the setup of the individual driver settings including the hands-free cell phone connectivity. Throughout the process, Terry made certain there were no unanswered questions and no loose ends. There were zero issues with our pricing discussions! We fully recommend our salesperson, Terry Scudieri, our finance person, Mark Norwood, and Gerald Honda of Countryside. We could not be more pleased with our experience with them! More

Not going to lie, we are no fans of the car buying experience. But, Justin answered all our questions in direct no nonsense ways and was fully attentive and responded to all of our inquiries after the experience. But, Justin answered all our questions in direct no nonsense ways and was fully attentive and responded to all of our inquiries after the initial visit to the showroom. He made the experience as pleasant as possible with his attentiveness. More

4 hour wait for cash buyout of my Father’s leased civic. The Saleman was very kind and honest, his hands were tied. The Finance representative processing the evenings transactions took way too long. There The Saleman was very kind and honest, his hands were tied. The Finance representative processing the evenings transactions took way too long. There has to be a better way. Do not visit this dealership, find another location. We will not return for any further Honda lease or purchase. More

Always professional service reps and work quality excellent and done on time! Never disappointed with work! excellent and done on time! Never disappointed with work! More

Excellent customer service, explained in great detail what was needed and why but also gave me the choice to make my own decisions. Didn’t push anything too hard but took care of all my car needs. what was needed and why but also gave me the choice to make my own decisions. Didn’t push anything too hard but took care of all my car needs. More

Staff was extremely helpful and knowledgeable. I really appreciated the time and explanation provided by Brian O'Rourke. Thank you! I really appreciated the time and explanation provided by Brian O'Rourke. Thank you! More

Vic Ponce was upfront about the pricing. My trade in value was negotiated to my satisfaction. I feel I got the car I wanted at a good price. My trade in value was negotiated to my satisfaction. I feel I got the car I wanted at a good price. More

This the 5th car we've leased from Continental Honda,now Gerald Honda, all from the same salesperson, Terry Scudieri. He always treats us with the utmost professionalism. He's knowledgeable, dependable and Gerald Honda, all from the same salesperson, Terry Scudieri. He always treats us with the utmost professionalism. He's knowledgeable, dependable and empathetic. I've run a service business for 33 years, and if Gerald was my company, I'd have Terry train my new salespeople. In addition, your dealership personnel are helpful, courteous and good listeners. Congrats to your management. Overall, it is a very well run company. More