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Gerald Honda of Countryside

Countryside, IL

4.9
1,834 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,834 reviews

September 27, 2022

4 hour wait for cash buyout of my Father’s leased civic. The Saleman was very kind and honest, his hands were tied. The Finance representative processing the evenings transactions took way too long. There More

by cassandra.courtright
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Nuskiewicz, Rich Jaeger, Kirk Drapp
Oct 10, 2022 -

Gerald Honda of Countryside responded

Very sorry you had this experience. Purchasing a vehicle is, in most cases, the second biggest purchase a person makes and we try to make sure every customer is satisfied and understands the process. Sometimes the finance office does back up and we're truly sorry it happened. We will take your concern seriously and will use this feedback to review the process and see where we can get better. Your time is valuable and we know it.

September 26, 2022

Always professional service reps and work quality excellent and done on time! Never disappointed with work! More

by mackinaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maurino, Alex Mirko
Oct 10, 2022 -

Gerald Honda of Countryside responded

Awesome to hear. Thank you of your five star review.

September 09, 2022

Excellent customer service, explained in great detail what was needed and why but also gave me the choice to make my own decisions. Didn’t push anything too hard but took care of all my car needs. More

by Stephanie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mirko
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you.

September 09, 2022

Staff was extremely helpful and knowledgeable. I really appreciated the time and explanation provided by Brian O'Rourke. Thank you! More

by rtrent40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you for your ratings

Sep 14, 2022 -

rtrent40 responded

Thank you for your service!

September 02, 2022

Vic Ponce was upfront about the pricing. My trade in value was negotiated to my satisfaction. I feel I got the car I wanted at a good price. More

by dhallman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Ponce, Milan Vasiljevic
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you for your feedback.

September 01, 2022

This the 5th car we've leased from Continental Honda,now Gerald Honda, all from the same salesperson, Terry Scudieri. He always treats us with the utmost professionalism. He's knowledgeable, dependable and More

by HondaGuy2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you for your continued business. We're so grateful for your patronage.

August 26, 2022

Amazing service! Would definitely come back in the future for a second car. Saul was great help! Thank youuuu!! More

by Yesenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (5 stars), Saul Camacho
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank youl.

August 25, 2022

Had a great experience buying a vehicle from Gerald Honda of Countryside. Terry helped me through the process and was incredibly knowledgeable and straightforward. Highly recommend this dealership! More

by garciadd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bromer, Terry Scudieri
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank youl.

August 12, 2022

Everyone was very friendly and helpful from the moment I walked into the showroom. Dan was awesome: very friendly, informative, helpful! Rich, who processed my financing, was very friendly, informativ More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Aristizabal
Sep 13, 2022 -

Gerald Honda of Countryside responded

Great to hear. Thank you.

August 12, 2022

Saul Camacho was extremely helpful and has always been. I’m a returning customer and will continue to come back there to work with him. More

by Nessa2212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Camacho
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you.

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