Gerald Honda of Countryside

Service started on time and finished ahead of schedule. There was no problem to use the Mobil 1 oil+filter that I supplied. There was no problem to use the Mobil 1 oil+filter that I supplied. More

The process of obtaining maintenance is fairly easy once I knew how to get started. Angel listened to me and either answered my questions or let me know he would get back to me later in regards to a tech i I knew how to get started. Angel listened to me and either answered my questions or let me know he would get back to me later in regards to a tech issue. I was very pleased! More

Sixth vehicle our family has purchased from this dealership over the last 16 years. Terry has always provided customer focused service and timely support. We have recommended this dealership to ma dealership over the last 16 years. Terry has always provided customer focused service and timely support. We have recommended this dealership to many others. More

Terry Scudieri and Mike Mann were courteous and professional. They knew all the features on the CR V and took their time to explain them. The car was delivered when promised and at the agreed price professional. They knew all the features on the CR V and took their time to explain them. The car was delivered when promised and at the agreed price. More

I just bought 2023 Honda Pilot Elite and I'm super happy with the purchase and overall experience at Gerald Honda of Countryside. Sales person Daniel De La Torre Jr. was very knowledgeable, reasonable, frie with the purchase and overall experience at Gerald Honda of Countryside. Sales person Daniel De La Torre Jr. was very knowledgeable, reasonable, friendly and didn't put any pressure on me. Also the Financial Manager was very nice and honest guy too. That's a perfect example of how to do a good and sucessful business and leave possitive impression in customers. 5 Stars More

Terry Scuderi delivered everything I wanted from an Auto Sales Consultant; professional, knowledgeable, honest, direct and a pleasure to work with. Sales Consultant; professional, knowledgeable, honest, direct and a pleasure to work with. More

Alex is great! He is really knowledgeable and explained what was wrong and made very confident in the service. I have always had great service from Gerald and would He is really knowledgeable and explained what was wrong and made very confident in the service. I have always had great service from Gerald and would definitely recommend them! More

Brian, my service advisor, epitomizes how it should be done. Certainly a top notch experience. done. Certainly a top notch experience. More

I own. 2014 Honda CRV that now needs an expensive repair for a known defect with the timing belt. I didn’t buy this vehicle here but I brought it there for 2014 Honda CRV that now needs an expensive repair for a known defect with the timing belt. I didn’t buy this vehicle here but I brought it there for diagnosis of this problem . They quoted $2300. My research found Honda has known about this defect for years but never issued a recall. My beef with the dealership is that, after I went to Honda and complained, they looked into a “goodwill’ determination to fix this at no cost but I am told this dealer put the veto on that. There is a class action already certified over this and I guess that will be my only possible recourse here. I have bought four Hondas in a row but no more. And I would have gone to this dealer for this new car this year but that won’t happen now. Time for a Toyota, I guess. More

Rudy was excellent, knowledgeable and no pressure. I will look for him with my next purchase. Super cute experience. I will look for him with my next purchase. Super cute experience. More