Gerald Honda of Countryside
Countryside, IL
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Our experience was easy, fast, simple, and straightforward. The team was helpful and friendly, and I felt like I had all the information I needed to make decisions. straightforward. The team was helpful and friendly, and I felt like I had all the information I needed to make decisions. More
I appreciated all the details that were taken care of after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken care of, our car had been washed, and hot chocolate was available on the cold snowy day. :-) Great Job! More
Service team did quick work. My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! More
We have bought 6 cars from this dealership since we first moved to Countryside in 1988. Saul has been our sales rep for the last three. Working with him makes purchasing a car easy. He was very accommodat moved to Countryside in 1988. Saul has been our sales rep for the last three. Working with him makes purchasing a car easy. He was very accommodating as my wife and I checked out a number of vehicles we were considering this week. We are glad to see he has remained with Honda of Countryside, as well as Brian in the service department. We appreciate the attentions to details. Keep up the good work. More
The Countryside dealership was fabulous. Once I picked my vehicle they were super flexible with when I picked up the car and very quick with service. Once I picked my vehicle they were super flexible with when I picked up the car and very quick with service. More
We purchased a new Honda CRV EXL Hybrid from Gerald Honda of Countryside in September 2022; Terry Scudieri was our salesperson. Our experience with Terry and the staff at Gerald Honda was exceptional fro of Countryside in September 2022; Terry Scudieri was our salesperson. Our experience with Terry and the staff at Gerald Honda was exceptional from the start. Terry provided us with competitive pricing while answering our initial questions directly and follow-up questions by phone within minutes. We ordered the car in August and expected it to be delivered by mid-November. Terry said he and his associates would do their best to source our vehicle earlier and keep us informed of their progress. Roughly four weeks later in September, Terry called with great news; he informed us they had procured the vehicle much earlier than expected! All of the paperwork, license plate details, etc. were in order when we took delivery of the Honda CRV at the dealership facility. Terry guided us through all of the vehicle's safety, operating and comfort features plus the setup of the individual driver settings including the hands-free cell phone connectivity. Throughout the process, Terry made certain there were no unanswered questions and no loose ends. There were zero issues with our pricing discussions! We fully recommend our salesperson, Terry Scudieri, our finance person, Mark Norwood, and Gerald Honda of Countryside. We could not be more pleased with our experience with them! More
Not going to lie, we are no fans of the car buying experience. But, Justin answered all our questions in direct no nonsense ways and was fully attentive and responded to all of our inquiries after the experience. But, Justin answered all our questions in direct no nonsense ways and was fully attentive and responded to all of our inquiries after the initial visit to the showroom. He made the experience as pleasant as possible with his attentiveness. More