Georgia Luxury Cars
Marietta, GA
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3 Reviews of Georgia Luxury Cars
Please read before buying and make your own decision Everything seemed to go smoothly at first. Via phone, text and email we were able to come together on my trade and their BMW I8. We did that way as I' Everything seemed to go smoothly at first. Via phone, text and email we were able to come together on my trade and their BMW I8. We did that way as I'm located over 6 hours away in another state. Again everything seemed to be going fine. The first red flag was the only way they would take the down payment was via wire transfer. The next one was they picked up my trade well before shipping my I8 and did not ship it until they received my trade. This whole process took over 2 weeks, so far no harm no foul only I was without my 2nc car for over 7 days. Upon the cars arrival I was very happy with the I8, except they did not send the charger. Luckily I was setup with a fast charger so it was not a big issue. Then the big problem started. My trade, now 30 days ago was still not paid off so I had to make a payment (now I'm paying on two cars). Also during this time I canceled my extended service plan on my trade and it was credited to my still unpaid off trade. After several calls and attempts to get it paid off by day 45 it still was not paid so I had to make another payment to keep it from getting late. Still no payoff sent on my trade. The next big problem is they sent my title work to my home state but only titled it and did NOT register it, they also gave me no paper work. So finally on day 50 they payoff my trade and since I paid 2 payments and canceled my service contract I should be getting a $1,400 overpayment from the auto loan. Instead I get a $32 check! On my contract to purchase with them they were suppose to send $31,452 to payoff my car, instead when they finally got the around to paying it off they called and found out the pay out had dropped from my 2 payments and service contract cancelation and instead of sending the contracted amount they sent $1,400 less! It has now been over 3 months and I can not get anywhere with the dealership on the $1,400 and I'm still fighting to get the registration done as the DMV is asking for the original title to compete the process but TD Auto Finance has the original and will not send it to me. Hands down the worst car buying experience I've ever had and short changing the payoff by $1,400 is nothing short of criminal. Please read deeply into the other reviews and others have had issues getting their trades paid off as well as title issues. Be warned if you buy here you'd better expect no less issues than I've had. I've been ripped off for $1,400 and have a beautiful BMW I8 sitting in my garage with no registration 90 days later. BUYER BEWARE, they operate like a company with BIG cash flow issues! More
Very Professional The whole team was very professional once they found their footing. Great car with great value. Will go back again, also they have a service departmen The whole team was very professional once they found their footing. Great car with great value. Will go back again, also they have a service department that can take care of all the BMW and other Europeans cars. Thanks for a great experience More
Amazing! No bait and switch. Chris Andrews answered ALLLLL my questions over the phone before I came in. Excellent car and sales manager Hieu was thorough. He No bait and switch. Chris Andrews answered ALLLLL my questions over the phone before I came in. Excellent car and sales manager Hieu was thorough. He worked the numbers for us. See Chris for all your car needs! More