George Wall Ford

too little too late I had an issue with the dealership keeping their word. I was sold a certified preowned vehicle with scratches, with a promise that they would fix them I had an issue with the dealership keeping their word. I was sold a certified preowned vehicle with scratches, with a promise that they would fix them or repaint them if need be. I could not get a returned call for months and was sent from manager to manager. I must have worked with every manager there. I was told my remote start would be in the same key fob, but it was in an extra key fob. Then I was told that my car would be fixed in a day, but it took 7 days. I was actually called, and was corrected with my complaint. Reminding me of everything that was "done" for me. Just about everything I was promised fell through, until I went to the better business bureau. They ended up fixing everything, but it was too little too late. I would not even go back there for service at this point. More

Outstanding Everything was great outstanding dealer ship. Everything you want in a dealer ship. No added pressure family atmosphere everyone treats you like you a Everything was great outstanding dealer ship. Everything you want in a dealer ship. No added pressure family atmosphere everyone treats you like you are family. More

Ford Dealer Right from the beginning I could tell that Matt was willing to work with me. All the items that we agreed to came true. He helped me set up my telepho Right from the beginning I could tell that Matt was willing to work with me. All the items that we agreed to came true. He helped me set up my telephone in the car. When I had a problem he helped me out in a timely fashion. He made sure that he answered all my questions. When I brought the car in to have the brakes checked the service department checked them and fixed the problem. Would I recommend this dealership to other people I would say absolutely yes. More

Car buying experience My husband & I purchased a new Ford Explorer XLT, from George Wall Ford on Shrewsbury Ave. in Red Bank, NJ. yesterday. We could not be more pleased My husband & I purchased a new Ford Explorer XLT, from George Wall Ford on Shrewsbury Ave. in Red Bank, NJ. yesterday. We could not be more pleased with the excellence of everyone who assisted us. Jeff diligently initiated the process, passing us on to ace Sales Consultant, Ahmed Ibrahim, whom we found to be courteous, personable, and enthusiastic. We also negotiated with Matt Small, the dynamic Sales Manager extraordinaire at George Wall dealership. (We called him & Ahmed "the dynamic duo"!) Finally, we met with Jonathan Siegel, the new & very astute Business Manager there. Such team work! They were all very professional, while simultaneously simply making the whole process enjoyable! We love our new Explorer, but, as importantly, we are great fans of your sales force! We will be return customers, as well as recommending you to friends and family! Thank you so much for your exceptional service, outstanding attentiveness, and friendship. Rave reviews on all counts, and kudos for making the purchase of a car actually FUN! This comes from a lady who hated, in the past, to shop for a new car! The teacher in me gives you all an A plus in all areas! Thank you so very much! Sincerely, Very satisfied customers, Elizabeth & Richard Murray More

Awesome Sales Reps!!!!!! We were looking to purchase a new truck for our family. When my husband found something he liked he then took us to see if that is what we wanted. W We were looking to purchase a new truck for our family. When my husband found something he liked he then took us to see if that is what we wanted. We were welcomed by Mike and Matt as if they new us for years. I personally don't like car dealers because they all tend to be pushy and that is very annoying. To my surprise Mike and Matt were not those guys. They asked us what we were looking for what we wanted in the vehicle and found what we wanted. Mike was not there when came back with a decision so Matt took good care of us. Matt is already the sales manager but if he wasn't he should be. Thank you for your patience with us and the not being pushy was the right way to go with us. I've walked out of places when a salesmen gets to pushy. Thank you Matt for your patience. More

Superb car buying experience First time purchasing a new vehicle in a long time and I want to thank Anthony for being very patient with us and listening to what our needs and want First time purchasing a new vehicle in a long time and I want to thank Anthony for being very patient with us and listening to what our needs and wants were. Anthony was extremely knowledgeable and took the time searching for the perfect vehicle for us and showing and explaining multiple vehicles in order for us to make an informed decision. We felt comfortable throughout the whole car buying experience and never felt rushed or pushed into any direction. Thanks again to Anthony for providing excellent customer service and staying late ensuring we were 100% satisfied with our purchase. Please commend Anthony for the wonderful car buying experience, thank you George Wall Ford Lincoln team. Carl and Nicole More

outstanding vehicle buying experience I was in the process of considering a new vehicle and was considering a lincoln and a F150. As a long time Mercedes and Lexus owner, i was consideri I was in the process of considering a new vehicle and was considering a lincoln and a F150. As a long time Mercedes and Lexus owner, i was considering upgrading my 98 MB (which is in prestine condition) and considering another benz. I received a "lincoln date nite promotion which allowed me to test a lincoln for 48 hours. I was also considering a pick up of which they had an beautiful King Ranch on the lot. I drove the pick up and had the lincoln for 2 days. Denise DeMarco was my intitial contact after responding to an internet inquiry, and she was great in her discussions with me. when i got to the dealership i was introduced to Joe Celli, who was (and is my sale person). Kate Sagitova arranged the date nite (test drive of the lincoln. Pat was the person who ultimately worked with me on the signing of the papers. to make a long story short, i leased a F150 King Ranch as the quality and luxury was superb. the lincoln is quality also, but emotionally did not fit. there are three important factors when i acquire a car--1. Quality of the car company and products--Ford has met and exceeded this area. 2. Quality of the dealership-George Wall has a great reputaton and this was displayed in working with Kate,Denise and Joe; 3, Attitude and sales person approach to "sellng". Joe Celli is a long time employee of George Wall (20+years) and his approach is not a hard sell, or to be candid, not like a "car saleman" of bygone eras. He was not pushy, but informative, considerate and very knowledgable of the products. As we all know we have choices on where we can buy a car. this dealership is about 20 miles from my home, and i could have bought at a ford dealership 2 miles away. i bought from George Wall because of Joe Celli. he made the buying experience of a new vehicle a pleasure. highly recommend George Wall Ford and working with Joe Celli. And note I have not had an american made product in over 25 years. Thank you Joe, Kate, Denise and Patty you were great also. More