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George Matick Chevrolet - Service Center

Redford, MI

3.8
84 Reviews

84 Reviews of George Matick Chevrolet - Service Center

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March 22, 2025

Great customer service from every staff person I meet. Service never disappoints. Clean facility and the car wash is the best. More

by Niki K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene.
Mar 23, 2025 -

George Matick Chevrolet responded

Niki, thank you so much for your very kind review and recommendation. We truly cannot thank you enough for sharing your thoughts with us, and others. We hope to see you and serve you again in the future, whenever the time is right. Stay well and happy driving!

March 11, 2025

Great customer service starting with the staff for booking the appointment to the service staff. Personnel are polite and professional, friendly and respectful. More

by Plumpudding227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Cole
Mar 11, 2025 -

George Matick Chevrolet responded

Thank you for your very kind review and recommendation. We greatly appreciate your feedback, trust and loyalty. Whenever you need us in the future our team will be ready and willing to assist. Stay well.

February 18, 2025

Very helpful took care of my problem and very courteous it didn’t matter that I did not have an appointment. More

by Donut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi McCune
Feb 19, 2025 -

George Matick Chevrolet responded

We cannot thank you enough for your kind review and rating and feedback after your most recent Service Visit. We are glad we could get you in quickly without an appointment and that Christi McCune took great care of your vehicle during your visit. Whenever you need us, we'll be here to help. Thanks again.

January 19, 2025

Ms. Darlese. Washington provided excellent customer service. She kept me informed of potential need and cost. More

by Maples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlese Washington
Jan 20, 2025 -

George Matick Chevrolet responded

Thank you so kindly for your review and recommendation. Darlese Washington is a valued member of our team, having been so for over 20 years. She takes great care of our guests and we're thrilled, yet not surprised, that you had a great experience working with her. We hope to earn your trust again in the future, whenever you need us.

January 06, 2025

Service was outstanding! Thanks to Darlese for her assistance and to Nestor Perez-Carbajal for getting the job done. More

by krpchuck22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlese Washington, Nestor Perez-Carbajal
Jan 06, 2025 -

George Matick Chevrolet responded

Thank you so much for your review and recommendation. Darlese has been a valued member of our team for over 20 years. Her dedication to our customers and commitment to communication stand out. We are honored by your trust and hope to earn it again in the new year. Best to you.

September 05, 2024

The service department is skilled compared to other dealer service departments. I’ve been having a chronic issues with my newer vehicle. Some other service department s minimized my concern but George More

by littlebigguy_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
Sep 14, 2024 -

George Matick Chevrolet responded

We can't thank you enough for the trust you put in our Service Team. We recognize there are plenty of repair options locally and we genuinely appreciate your business and loyalty. Rest assured our team will continue to be standing by for anything your vehicle may need in the future. Until then, stay well!

August 19, 2024

Christy was my tech rep who checked me in. She took the time to really listen to my explanation of what was wrong with my car. There were many things going on with the vehicle. So, it took me More

by Boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Sep 14, 2024 -

George Matick Chevrolet responded

Thank you for your thoughtful review and recommendation following your repair visit. We recognize the first and most critical aspect of a repair is listening to our guests first. From there, we keep you updated and share progress and recommend only what we would to our family. Thank you again for sharing your feelings with us and know we'll be here in the future for any needs you or your vehicle may have.

July 24, 2024

Clean, appts are on time, need better record keeping( lost my check). Never found it More

by Bruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darleze
Jul 25, 2024 -

George Matick Chevrolet responded

We appreciate your review and comments following your visit. We're glad we could get you in and out quickly and that you felt our dealership campus was clean and comfortable. We apologize for the mishandling of your check, that is not the norm and we do make mistakes. Please know we'll work better in the future and we recognize the importance of handling payments securely.

June 27, 2024

Excellent service as always! Service completed in less than an hour thank you very much More

by Ygoynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jun 28, 2024 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and recommendation. That said, the trust you put in us is really the key thing we appreciate and want to acknowledge. We recognize you have plenty of options locally for vehicle service and hope to continue to earn that trust in the future. Stay well and safe driving!

May 14, 2024

My oil change experience was very fast and efficient. Everyone was extremely nice and made everything very easy. More

by Melissa.wright24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 14, 2024 -

George Matick Chevrolet responded

Thank you for your generous review! We appreciate the trust you put in our team and take your loyalty seriously. We hope in the future, whenever you need maintenance or repairs, you'll again think of our team. Stay well!

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