
George Matick Chevrolet
Redford, MI
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Great customer service starting with the staff for booking the appointment to the service staff. Personnel are polite and professional, friendly and respectful. booking the appointment to the service staff. Personnel are polite and professional, friendly and respectful. More
The sales representatives are very friendly and don’t intimidate you into something that you don’t want. Ms Curry was helpful in assisting us with our leasing documentation. intimidate you into something that you don’t want. Ms Curry was helpful in assisting us with our leasing documentation. More
Service was outstanding! Thanks to Darlese for her assistance and to Nestor Perez-Carbajal for getting the job done. Thanks to Darlese for her assistance and to Nestor Perez-Carbajal for getting the job done. More
Thoroughly disappointing. I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patr I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patronize them. The experiences have often left me not completely satisfied, but I stuck with them for convenience. However, the latest incident was the final straw for me to decide to take my family & I to take our business elsewhere. I arranged a 9am appointment for my daughter to lease a new vehicle. She did not leave the dealership until 3pm! (I did make a minor error in paperwork which added approximately 30 minutes to the process, but the other 5.5 hours were the dealer's fault). After spending the equivalent of an entire work day there, we were charged for a key and mats for a vehicle we traded in which we later delivered & explained at the time of purchase/trade that we would deliver in approximately 2 weeks. During a previous purchase/lease, we were billed for a disposition fee despite leasing another vehicle, which was only corrected after a lengthy dispute with GM (letters, emails, phone calls, & social media posts). More
I had a good and efficient experience at George Matick Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient. Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient. More
I have never worked with a friendlier or more helpful representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommen representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommend this dealership. More