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George Harte Nissan
West Haven, CT
321 Reviews
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Showing 321 reviews
December 16, 2015
Don't buy car here they are awful!! I was completely ripped off and treated with extreme disrespect and humiliated by this dealership more specifically Justin Chandler and Anthony Thoma I was completely ripped off and treated with extreme disrespect and humiliated by this dealership more specifically Justin Chandler and Anthony Thomas! I bought a brand-new 2015 Nissan rogue DONT buy this car it's a piece of crap!! I spent 30,000 on this car! I take the car home the next day I noticed it's all stained in dirty on the inside then a few days later I noticed the lane change back up camera and several of the other safety features don't work at all and addition to my CD player just going black randomly shutting off! nothing at all works on this car and it's a brand-new vehicle I call the dealership to tell them what's going on, I have to call on five separate occasions to even get an appointment at this point I am very annoyed and I am express my frustraion after the fifth time calling to make an appointment that woman on the phone said she has no record of me in the computer, 20 minutes later she finally finds me and makes an appointment. Later that day I get a call from Anthony telling me to continue my service elsewhere because he didn't like the way I was talking to his staff now I am stuck with a broken Car that I paid $30,000! they don't want to help me and now I'm embarrassed because I've been banned from the dealership that I bought a car from ! After they cash that commission check they couldn't care less about you or your car or what's wrong with your car!! Save yourself the frustration and go to another dealership! I wish I'd read some of these reviews before I went there now I'm in a really bad predicament because of them More
by Marabellas82
Employees Worked With
Anthony Thomas, Justin Chandler
December 14, 2015
Stuck and F*cked! George Harte is as good as the extent of not having any issues. We are on vehicle number four which all have come from Harte - first purchase around 2 George Harte is as good as the extent of not having any issues. We are on vehicle number four which all have come from Harte - first purchase around 2003. The sales guys are always great but of course they will be since they want to make a sale. The service guys have always been mediocre. Our latest purchase was a brand new Nissan path finder in March of 2014 and has had issue after issue - the last being a major electrical issue that took three weeks and four trips to the dealer to fix. After becoming very fustrated we finally escalated our dissatisfaction with the level of customer service. The only resolutions we were offered all came in the form of us spending more money to either purchase a new vehicle (my truck is a 2014) or purchasing an extended warranty at a cost of $3000. We asked for a meeting and although we were told it could be held at our convenience they refused to meet on a weekend. Needless to say we are stuck with a vehicle that has had multiple major issues without a peace of mind and no cooperation from Harte. A Nissan dealership is as good as the customer service that comes with it and stands behind its product. I will purchase another Nissan but never from Harte. Buyer beware - Harte is not loyal to it's customers. More
by cjordan
Employees Worked With
Danny and Freddie (don't have last names), Justin Alexander
November 05, 2015
Carlos was awesome! The wonderful salesman Carlos, got me a great lease deal ! I didnt have a way of getti g to the dealership because my old car died and he picked me up The wonderful salesman Carlos, got me a great lease deal ! I didnt have a way of getti g to the dealership because my old car died and he picked me up and drove me there, and in a couple of hours i was driving a brand new car! Patient and honest and will do so much to get you a great deal! More
by Chrissylee
Employees Worked With
Carlos Escobar
October 10, 2015
Excellent Experience From the beginning, Maurzio demonstrated patience , a willingness to help us find the right car and was very prompt in responding to our inquiries. H From the beginning, Maurzio demonstrated patience , a willingness to help us find the right car and was very prompt in responding to our inquiries. He helped us with identifying options that were best for US and we never felt that he was trying to push us into a car for which we had been very appreciative. I have every expectation for returning to Maurizio for our next car, in a year or so!!!! More
by roti
Employees Worked With
Maurizio Lancia, Justin Alexander
October 05, 2015
Poor customer service -- Humiliated while shopping for a car My partner and I have been looking at an Infiniti at George Harte for about a week. We arrive to the dealership on Saturday to finalize the deal. When My partner and I have been looking at an Infiniti at George Harte for about a week. We arrive to the dealership on Saturday to finalize the deal. When in negotiations, we asked the dealer to come down $1000 bucks on the price of a 19K car and we would make the deal. He told us that "This is not a charity. This is not United way. This is a business" Even a person who has never driven or bought a car before in their lives knows that you negotiate the price of the car. So when we asked for the justified price reduction (My finance company told me the car is listed for too much) we were told this isn't United way?? What's worse, we were humiliated in front of all the other people at the dealership buying cars. We were asked to get our things and leave the office when we asked the finance manager, Joshua Spoerndle, if he thought what he said was rude. Do NOT buy your car from here. As long as we were dressed like young professionals during the week, we were treated with respect. The moment we show up on Saturday morning with our Saturday morning threads, we're treated like children, humiliated and asked to leave. More
by jaquaye
Employees Worked With
Joshua Spoerndle
October 01, 2015
Great experience We recently picked up our Nissan Murano. We weren't originally considering this SUV as an option, but Shaun Gayle was so helpful, it made making the d We recently picked up our Nissan Murano. We weren't originally considering this SUV as an option, but Shaun Gayle was so helpful, it made making the decision much easier. He was very knowledgeable and worked to get us a great deal. Highly recommend working with Shaun! More
by AMT
Employees Worked With
Shaun Gayle
September 29, 2015
Shamequa "Best Birthday" Carlos was the best dealer I've ever worked with hands down and still will work with. He knew exactly what he was doing and help me get my 2015 Nissa Carlos was the best dealer I've ever worked with hands down and still will work with. He knew exactly what he was doing and help me get my 2015 Nissan altima on my birthday which I really wasn't expecting. I am really grateful for the service that Carlos has given me and I recommend him to anyone who wants a car Thank you Carlos and Anthony may God bless More
by Shamequa
Employees Worked With
Carlos
September 23, 2015
Great experience. Maurizio Lancia was extremely helpful. Excellent follow up and customer service. He was very prompt in returning calls. I would recommend him and the Maurizio Lancia was extremely helpful. Excellent follow up and customer service. He was very prompt in returning calls. I would recommend him and the dealership to everyone. More
by RonnS
Employees Worked With
Maurizio Lancia
September 17, 2015
A dealer who lives up to the expectation! I had a great experience working with salesman Sean who was able to find me the car of my dreams. The customer service was excellent and they made sur I had a great experience working with salesman Sean who was able to find me the car of my dreams. The customer service was excellent and they made sure that by the time I left everything that I have wanted in my vehicle I got! Signed a very satisfied customer More
by Happyroro
Employees Worked With
Sean
September 15, 2015
Love my experience I recently purchased a 2015 Murano from Carlos Pabon. It was a pleasant expierience working with him. Carlos was very professional and most important I recently purchased a 2015 Murano from Carlos Pabon. It was a pleasant expierience working with him. Carlos was very professional and most important I did not feel pressured at all, he listen to everything I had to say and worked a great deal for me. My family and I are love with a new 2015 Nissan Murano. I feel like he really cares about customer satisfaction. Overrall it was best experience i have ever had buying a car. i will recommebr george Harte Nissan to my friend and anyone I come across that wants to get a new or use car because I would definitely return. Thank you Carlos and George Harte Nissan More
by Daniel28
Employees Worked With
Carlos Pabon
