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George Coleman Ford

Travelers Rest, SC

4.6
245 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 245 reviews

March 24, 2026

Excellent job. Everyone was very polite. Wait time was not bad at all. Will return again. More

by leshiajennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 24, 2026 -

George Coleman Ford responded

Delighted our team provided courteous service and kept your wait time reasonable. It was a pleasure servicing your Ford Edge. We look forward to helping you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 23, 2026

Had to take the truck in for a turbo clip. It spent the week there. They got me in on Monday even tho they were slammed. The clip was hard to find but Shayne got it figured out. All under warr More

by mathisonfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne in Service
Mar 23, 2026 -

George Coleman Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at George Coleman Ford. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 22, 2026

Tommy salesman was great straight forward and handled us great the dealer on the other hand not satisfied bought a car with some issues they fixed most of them but refused to fix one that I wanted fixed and More

by paid2dump4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Looper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Whobrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

George Coleman Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 21, 2026

Good customer service and I was treated very well. Would recommend GCF to all my friends More

by bjboone48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

George Coleman Ford responded

Thank you for sharing your positive experience with our team. We’re glad you felt well cared for and appreciate your recommendation to friends. Enjoy your Ford Bronco Sport. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 20, 2026

We feel that they gave us a good deal. The financial department explained everything to where understand More

by dbhthc19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jash
Mar 20, 2026 -

George Coleman Ford responded

Thank you for letting us know you felt confident in our financing and are enjoying your Cadillac XT5. Paul appreciates your trust and is pleased he could clarify every detail. Enjoy your new ride! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 20, 2026

Great people. Reasonable timeframe for service. Lounge area was comfortable. Good job over all. Keep up the good work More

by cebrown88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
Mar 20, 2026 -

George Coleman Ford responded

Thank you for noting our team’s attentiveness and efficiency with your F-150 service. We’re glad the lounge provided a comfortable spot while you waited. Your feedback means a lot, and we look forward to helping you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 18, 2026

Shayne kept me informed as the process step by step. I was very satisfied with the service. More

by gadkins822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne
Mar 18, 2026 -

George Coleman Ford responded

It’s wonderful to know you felt informed at each stage of the service. We’re pleased the process met your expectations. Thank you for trusting our team with your Ford. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 18, 2026

Ad states 99 dollar's down payment,all credit accepted. I was accepted but need cosigner and 4000-6000 down. Was told initially the truck I was interested was 99 down now I have to come up with 4000-6000 d More

by markhudkins3
Recommend Dealer
No
Employees Worked With
Joe Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

George Coleman Ford responded

Thank you for this feedback, Mark. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 18, 2026

Nice, friendly, made the whole deal smooth and easy. All of the sales team was helpful More

by uofscmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Adams
Mar 18, 2026 -

George Coleman Ford responded

We’re thrilled our team made purchasing your Ford Bronco Sport efficient and straightforward. Enjoy exploring in your Bronco Sport, and feel free to reach out if we can assist you further. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 18, 2026

Everyone Like Bill and Travis showed excellent professionalism and common courtesy.I was satisfied completely. More

by steviejohnson1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

George Coleman Ford responded

We’re delighted that Bill and the team provided professional and courteous service. Thank you for choosing us for your Buick Envision and enjoy every mile. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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