Geoff Penske GMC

Owner mandated policies dealership sided only Called about a car on Tuesday, had a confirmed appointment to see a car on Wednesday at 7:00 PM. At 6:10 PM after just leaving, received a call that s Called about a car on Tuesday, had a confirmed appointment to see a car on Wednesday at 7:00 PM. At 6:10 PM after just leaving, received a call that said they went ahead and sold the car that I was on my way to see. So, if you have a confirmed appointment and rearrange your day to be there, they can just blow you off???? Can't say they have someone coming to see the car, and to check on availability later???? Don't like how they treat potential customers at all. That, I was told is a policy promoted by the owner. I will never return there. You could be treated in the same manner if you patronize this dealership. Remember, a confirmation from them regarding your appointment is meaningless. More

Buying a Used Car is a fun buying a new one Found Geoff Penske on Auto Trader. Called made appt and a few short hours later I had traded in my car and drove home in a 2014 Chevy Silverado exactl Found Geoff Penske on Auto Trader. Called made appt and a few short hours later I had traded in my car and drove home in a 2014 Chevy Silverado exactly what I wanted . Not taking anything away from Bob my salesman but Victor Popescu is the "MAESTRO" of a general manager. Tough, fair, honest to the "T" and SMART. Even offered to buy me lunch because they were so busy. Great staff and kudo's to Kevin Bridgman the $$$$$ manager made the paperwork move effortlessly. Nice touch! Great dealer, worth a visit new or used!!! More

Great place to buy a car. Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from te Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from test drive to handshake as I left in my new car. Car was listed at a very fair price, and they even came down a little to meet me at the monthly payment I wanted. Thanks for a great car buying experience! More

Positive experience, new truck purchase. Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberge Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberger Commercial Sales Manager and Kevin Bridgman Financial Services Manager. I'm a repeat customer because I get a fair deal when making a purchase and the service department is exceptional. I have recommended the dealership to family and friends. More

Everything was excellent. Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very w Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very well. More

Outstanding Service From the time I walked into the showroom until I drove away with my new 2015 Buick Encore, the quality of customer service from everyone was truly out From the time I walked into the showroom until I drove away with my new 2015 Buick Encore, the quality of customer service from everyone was truly outstanding. They exceeded my expectations on every level. More

2015 Sierra 1500 Had an awesome experience buying my first new vehicle from these guys. I'll definitely recommend them to friends and family. The price was right, the Had an awesome experience buying my first new vehicle from these guys. I'll definitely recommend them to friends and family. The price was right, the service was great, and I've got an awesome new truck. Everyone at this dealership was polite, courteous and did their best to make my experience enjoyable. Thanks Geoff Penske Buick GMC again for the new wheels. More

Awful Experience! Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the best they could offer for our trade was $33.000. The man stated that this was the best he could do, because it would be difficult to sell our car and he might have to send it to auction. Our trade was a 2014 Buick Enclave with 2,597 miles (which we bought 2 weeks prior for approx. $10,000 more) Two days later when I checked the website, they had our car (same color, features, mileage) listed at $49,000. They advised us against buying back our old minivan, but we did anyway. They sold it to us for more than they gave in trade, because they repaired the seat. The repair did not look good. On the way home whatever stuff they smeared on the seat (to fix it) came off on my husband's jeans. Very disappointed!!! Several other things are worse now than when we traded it in. Very Frustrating. We would not recommend this dealership. More

Great Experience, Professional and Courteous I bought a 2015 GMC Yukon from Victor and Jeremy and I can't say enough about the great experience I had at Geoff Penske Buick GMC. The show room was I bought a 2015 GMC Yukon from Victor and Jeremy and I can't say enough about the great experience I had at Geoff Penske Buick GMC. The show room was immaculate (best coffee machine ever, Cappuccino too!!), the people courteous and knowledgeable and most importantly trustworthy! I traded in my 2002 Toyota Sequia and got more then a fair price for it. I also purchased great extended warranties that cover the inside and outside of my vehicle which is important to me because I keep my vehicles for a long time (last vehicle 13 years). After the deal was done Jeremy went through all the bells and whistles that are in my beautiful new Yukon and there are plenty. He wanted to make sure I was completely satisfied before I left that day, but he also went the extra mile sending a follow up email saying to contact him with any questions related to anything. Ricki from the finance department was also very knowledgable and spent the time working out what was best for us related to financing a small business vehicle which can be sometimes complicated. This is the second vehicle we purchased from Penske and recommend it to our friends and they purchased a Acadia Denali. They also had the same great experience. More