Gentilini Ford Inc.

Visiting family and my car decided to throw codes. I had called service and they were extremely nice and understanding. I was calling on a Saturday and was told car could be serviced on Wednesday. I had called service and they were extremely nice and understanding. I was calling on a Saturday and was told car could be serviced on Wednesday. Car was towed in and to my surprise they were able to fix the issue on Monday!! I am ever thankful to the service department and my mechanic! More

Gentilini Ford is corrupt and incompetent. Run away as fast as you can. They will rip you off. Run away as fast as you can. They will rip you off. More

Excellent customer service. Dave Sage was so knowledgeable, efficient and caring. No hesitation in recommending Gentilini to anyone looking for a vehicle. Highly recommend Dave Dave Sage was so knowledgeable, efficient and caring. No hesitation in recommending Gentilini to anyone looking for a vehicle. Highly recommend Dave Sage. The staff was very nice. Very comfortable atmosphere. Great experience More

Best experience ever with Gentilini Ford ! !! Everything was what it was supposed to be !!! David Sage is the best salesman!!! He got the deal done quickly and professionally!!! They are my new !! Everything was what it was supposed to be !!! David Sage is the best salesman!!! He got the deal done quickly and professionally!!! They are my new dealership for my personal and business vehicles!!! Thankyou More

David Sage was so helpful with buying the right car for us! It was a great experience and will be going back to Gentilini in the future when we are ready to upgrade. The whole process was very smooth and e us! It was a great experience and will be going back to Gentilini in the future when we are ready to upgrade. The whole process was very smooth and easy. We love the new car so much! More

Awesome and a great Ford service department Chris is always so helpful he goes above and beyond to satisfie his customers always so helpful he goes above and beyond to satisfie his customers More

Went to Gentilini Ford after having being disappointed by multiple dealership as we searched for our perfect car. Dave Sage was an angel and helped us find our dream Ford Escape without hassle. He was very c multiple dealership as we searched for our perfect car. Dave Sage was an angel and helped us find our dream Ford Escape without hassle. He was very clear and upfront with the process involved and made every effort to keep our best interest in buying the car. Cannot thank him and the Gentilini Ford enough for making it such a pleasant experience. More

Gentilini and Dave Sage in particular came recommended from family members and they did not disappoint. Dave made the whole process easy and seamless when searching for a new truck. I was kept well infor from family members and they did not disappoint. Dave made the whole process easy and seamless when searching for a new truck. I was kept well informed regarding every update to the order and delivery. He made the car buying experience a pleasure. Will definitely recommend you guys in the future. Thanks for assistance Dave! More

Great experience! Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Gr Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Great customer service and people who really care. Will definitely buy my next Ford from here More

If I could give 0 stars for customer service I would…My family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. T family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. The woman on the phone who scheduled the appointment weeks before assured me that the work would be covered under my extended warranty program. Therefore, I would only be required to pay a deductible to have the issue fixed. Upon my scheduled appointment, I was rudely contradicted numerous times by the gentlemen at the service advisor desk. He claimed that it was my responsibly to “know” that the woman(“cashier” as he put it) I spoke to and the service advisors do not communicate about scope of work and therefore have no knowledge of how many hours the job may take to complete.. Why then does Gentilini allow so called “cashiers” to schedule appointments and answer phone calls????? The very disrespectful gentlemen implied that I was at fault for being misinformed by THEIR OWN EMPLOYEE!! The so called “service advisor” said he would gladly “take” my 100 dollar deductible but would likely charge me more later upon discovery.. I refused the service and my family will never be using them again for sales or service on my current or future vehicles based on the very poor customer service experience and disrespectful attitude by this service advisor. More