Gengras Volvo Cars North Haven

My Wife and I had recently purchased a used XC60 Volvo from Jolanda and Max. What a beautiful car and the process of trading in our old SUV was handled extremely well. Jolanda is one of the nicest peopl from Jolanda and Max. What a beautiful car and the process of trading in our old SUV was handled extremely well. Jolanda is one of the nicest people we have ever dealt with. She's so professional and treated us like Family. Max worked hard to get us the best value for our trade-in, and he has since gone above and beyond our expectation of service. I personally was so impressed with the Volvo product and especially the staff at Gengras, that we returned just recently to trade-in our other vehicle and purchased a second used Volvo. We have since told several friends and Family about our experience at Gengras Volvo and highly recommended them. Please visit Jolanda and Max if you have any doubt and you will be pleasantly surprised. They are truly what a dealership experience should feel like! More

My husband and I LOVED Jolanda! Buying a car usually is not a pleasant experience for us. This was. I would highly recommend her and this dealership. We bought a 2023 S80 and are enjoying it. not a pleasant experience for us. This was. I would highly recommend her and this dealership. We bought a 2023 S80 and are enjoying it. More

Great help, easy to work with in finding the right deal. Provided a relaxed atmosphere assisting without being over bearing. It was evident Jolanda is knowledgable and takes pride in the Volvo product. Provided a relaxed atmosphere assisting without being over bearing. It was evident Jolanda is knowledgable and takes pride in the Volvo product. More

I am dumbfounded. After years of excellent service, my husband brought my Volvo in for an oil change. Each time I have made an appointment for an oil change, I have been told I don't need to make an appoi husband brought my Volvo in for an oil change. Each time I have made an appointment for an oil change, I have been told I don't need to make an appointment. The have apparently changed that policy. Today he was turned away because he had no appointment. I called the Service Manager in Hartford and he said, yes, we needed an appointment, and he agreed my husband should not have been turned away. That's it. My husband is now travelling from Meriden to Hartford to get an oil change at the place he uses for his car. What has happened to your customer service? More

I've owned Volvos for over 30 years, and with 212K on our V70XC, it was time to look for newer car. Gengras of Meriden had several pre-owned cars on hand including the 2010 V60XC. We had a hard time choosing V70XC, it was time to look for newer car. Gengras of Meriden had several pre-owned cars on hand including the 2010 V60XC. We had a hard time choosing between several cars because they all looked brand new with very low mileage, so we knew we would not be disappointed. Everyone was incredibly friendly but working with John Rita as our salesman and Max Deselin as the financier really sealed the deal for us. I know we made the right choice for both the car and dealership and could not be happier. More

Jola made the experience memorable, fantastic, and my husband and I left with my dream car. The place was clean, great coffee, great service. We got a great trade in price for my V50 and left the same d husband and I left with my dream car. The place was clean, great coffee, great service. We got a great trade in price for my V50 and left the same day with our XC60. Loved this experience. More

Great experience in every way. John Rita did everything right. His attention to detail and thorough knowledge of cars and the buying process were very helpful. I will definitely buy from him and Gengras right. His attention to detail and thorough knowledge of cars and the buying process were very helpful. I will definitely buy from him and Gengras again. More

Experience with Rich Lewis has been outstanding. Always knowledgeable in explaining service, reason for repairs and cost. He is a major asset to your company. Significant problem occurred outside service knowledgeable in explaining service, reason for repairs and cost. He is a major asset to your company. Significant problem occurred outside service department as a low engine oil light keeps coming out even after car was assessed and several repairs were completed at a cost. Volvo head Quarters was contacted as to what might be low oil level light problem, eventhough there is penty of oil and car was checked. A ticket was started, but No solution has been found or reason determined by Volvo head quarters as why low oil light comes on and off. I feel Rich has done what he can and Volvo Corp is not able to provide a reason or guidance in thi area. Unfortunatley Volvo headquartes lack of guidance swayed me to purchase another car. I'm hoping this gets resolved as my sister has car now and light comes and goes. My guess this a faulty car?? More

Jola was so helpful when I was deciding what type of car to get. She took me on a great test drive with my new Volvo S60. She showed me all of the bells and whistles and really made me fall in love with my to get. She took me on a great test drive with my new Volvo S60. She showed me all of the bells and whistles and really made me fall in love with my new car! Lisa helped tremendously with financing and getting all the coverage I need. They were so great I was in my car the following week and I felt safe leaving with my car knowing that I got the best deal. Volvo Gengras had great customer service all around and I will be sure to tell all of my friends and family about it when they are looking for a new car. Great job and thank you so much for all the help!! I LOVE MY NEW VOLVO!! More

Jolanda was very professional throughout the entire process of purchasing a Volvo. All my questions were answered in a timely manner and The dealership worked with me to get me in the vehicle I had c process of purchasing a Volvo. All my questions were answered in a timely manner and The dealership worked with me to get me in the vehicle I had chosen as quickly as possible. Lisa in finance also was very helpful. More