Gengras Volvo Cars North Haven

They matched what we were looking for in a used Volvo. Everyone was extremely courteous and considerate of our time. They made sure that the used car delivered was in excellent condition all-around. The Everyone was extremely courteous and considerate of our time. They made sure that the used car delivered was in excellent condition all-around. The best customer experience we have ever had with a dealership. Highly recommended. Have now had the car over one week and couldn't be happier. More

I felt completely supported all the way through this process of buying a car. John and Brian were there for every problem that arose. I would definitely reccomend them. Thanks. I had fun ! process of buying a car. John and Brian were there for every problem that arose. I would definitely reccomend them. Thanks. I had fun ! More

This was our third Volvo purchased from Gengras and every time has been pleasure. The sales staff are always helpful and that follows through right to the service staff. Will be back to buy again! time has been pleasure. The sales staff are always helpful and that follows through right to the service staff. Will be back to buy again! More

I had the pleasure of working with Thomas Nevue and Jolanda Westerlund in a recent car purchase. I was out of state and very nervous about the transaction. They walked me through every step of the wa Jolanda Westerlund in a recent car purchase. I was out of state and very nervous about the transaction. They walked me through every step of the way and provided excellent customer service. They really went the extra mile for me and I really appreciate all that they did. I highly recommend this dealership. More

We have a very smooth and easy experience. They facilitated the trade of our old car, helped us find a car that fit our needs, and gave us a great price. facilitated the trade of our old car, helped us find a car that fit our needs, and gave us a great price. More

The whole experience of buying a new car at Gengras was terrific! This is our first Volvo and we needed to be "convinced" that the T-5 was the car we should buy. John and Tom were the best and giving us terrific! This is our first Volvo and we needed to be "convinced" that the T-5 was the car we should buy. John and Tom were the best and giving us a demo to use over the weekend clinched the deal for us. John even matched our preferred color scheme for the demo car. We ended up buying the car that we demoed. Smart salesmanship in action. But also appreciated that John and Tom are genuinely nice guys...didn't try to strong-arm us. We sure hope the service side of the business is as terrific at Customer Service as the Sales side of Gengras in Meriden. Jan and Chuck Kreitler More

I have been going there for service for 10 years. The prices for parts may be a tad higher elsewhere, but you get Volvo's quality parts and people who know how to work on Volvo's. They are accommodating prices for parts may be a tad higher elsewhere, but you get Volvo's quality parts and people who know how to work on Volvo's. They are accommodating and honest. They will tell you what needs to be done right away and what you can expect in the future. You can be shuttled to work or get a loaner for the day. As for sales, I most recently returned to Jola after she helped my mother find a car a few years ago. She made a nerve wracking experience fun and she was straightforward and realistic with me. What more can you ask for? I refuse to go anywhere else. ~Elisa More

I recently purchased a used Volkswagen Passat from Gengras Volvo after doing extensive online and in-person comparison shopping. I ended up driving one hour from my home in Stonington because Gengras Gengras Volvo after doing extensive online and in-person comparison shopping. I ended up driving one hour from my home in Stonington because Gengras Volvo had the model, year and mileage I was looking for in excellent condition at a good price. Our salesperson Yolanda Westerlund was friendly and helpful, arranging for he car to be brought to a local Volkswagen dealership and inspected, and later returning our expired license plates to the DMV for us. The manager Max Deselin promised to address some minor cosmetic imperfections in the car (scrapes on wheels and body) and all the repairs exceeded my expectations. I know that they worked hard to get me a good financing offer. In the month that I have owned and driven the car I am very happy with it. I will definitely return to Gengras when I am shopping for a new or used car in the future. More

Great customer service and a terrific car buying experience. Staff were friendly, knowledgable and honest. I would highly recommend Gengas and especially Jolanda to my friends and family members experience. Staff were friendly, knowledgable and honest. I would highly recommend Gengas and especially Jolanda to my friends and family members. More