Gengras Volvo Cars North Haven
North Haven, CT
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This is the third Volvo we have bought from Gengras, but the first new one (2012 XC70 T6) and the experience just keeps getting better. Jola really listened to what we were looking for and walked us through the first new one (2012 XC70 T6) and the experience just keeps getting better. Jola really listened to what we were looking for and walked us through the sales process with so much respect and good humor that there was never any stress. When we knew exactly what we wanted, Max, the magician found the exact car in minutes and had it at the dealer with less than 5 miles on it in under a week. It was the right model, color combo and with only the exact options we wanted. I couldn't have done better if I'd ordered it. The delivery process (including business components handled by Lisa) could not have been better. This is how every car buyer should be treated at every dealership, but they aren't and that's why we'll be back to Gengras in Meriden for our next Volvo. More
Good people, honest, acoomodating, top notch service on the sales floor, in the business department, in the garage and in the parts department. I would certainly recommend buying a car from these fine peop the sales floor, in the business department, in the garage and in the parts department. I would certainly recommend buying a car from these fine people to anyone I know. More
This dealership was very professional and not pushy with their products and services. The process was quick and the entire staff was very supportive. The car was delivered earlier which made things easier. their products and services. The process was quick and the entire staff was very supportive. The car was delivered earlier which made things easier. More
Our experience at Gengras Volvo in Meriden renewed my faith in honest Automobile Sales Professionals. Yolanda was friendly and welcoming from her first phone call to me. When I arrived at the dealershi faith in honest Automobile Sales Professionals. Yolanda was friendly and welcoming from her first phone call to me. When I arrived at the dealership, the atmosphere was inviting yet professional and the showroom was clean and attractive. I was greeted immediately and made to feel that Gengras was genuinely interested in acquiring my business. The entire experience was very professional. Yolanda listened to me and never tried to pressure me; she was honest in her desire to obtain my 2010 XC60 T6 and I was honest about my desire to stay with Volvo and move into a 2012 XC60 T6. Max Deselin's leadership is a key to the positive and professional reputation that Gengras Volvo has. I came to Gengras based on a recommendation by a friend that has done business with Yolanda. I was able to make an excellent deal because Max is a sincere manager that does everything in his power to make honest, fair deals so that his salespeople can be successful and the reputation of Gengras Volvo will grow through positive word of mouth. Gengras feels like a small family run business in the nicest sense of the word despite being part of a huge automotive group. I left there happy and confident that I had not only made a good deal but had met people I could recommend to my friends and family. Today I picked up my beautiful 2012 Volvo XC60 T6. The delivery was as smooth and comfortable as the rest of my experience. The business manager, Lisa is knowledgeable, professional and an excellent people person. She couldn't have been nicer. The team at Gengras Volvo is awesome and I understand the Service is too. I am so happy I am part of this wonderful organization now; I plan to be a customer for years to come. If you are thinking of a Volvo, Gengras Volvo in Meriden is the place to go. More
Jolanda is anything and everything that one could ask for in a saleswoman. She is knowledgeable, personable, attentive, and, most importantly, likable. I left the dealership today as a happy customer, not on in a saleswoman. She is knowledgeable, personable, attentive, and, most importantly, likable. I left the dealership today as a happy customer, not only because I drove off in a great car, but, also, because I had the pleasure of working with someone like Jolanda. Her amiable demeanor coupled with her ability to field my questions with alacrity made my experience at Gengras Volvo nothing less than spectacular. If anyone is remotely interested in purchasing a Volvo, I'd recommend Gengras with no hesitations, whatsoever. More
All around excellent experience. Everyone was extremely friendly and knowledgable! Our easiest car buying experience ever. We are recommending this dealership to our friends. We love our new Volvo! friendly and knowledgable! Our easiest car buying experience ever. We are recommending this dealership to our friends. We love our new Volvo! More