Crowley Volkswagen - Service Center
Plainville, CT

92 Reviews of Crowley Volkswagen - Service Center
Great service/ Friedly Folks but Expensive Expensive, but quality service with friendly employees. Basic service is very reasonable (oil changes etc.) but heavy labor gets expensive. However, t Expensive, but quality service with friendly employees. Basic service is very reasonable (oil changes etc.) but heavy labor gets expensive. However, the option for aftermarket parts is given, yet still exceeds industry standard pricing. More
Excellent Experience Had our Passat in for 10k service, great overall experience and price. Easy to make reservation on the website, and they even sent me a 10% off coupon Had our Passat in for 10k service, great overall experience and price. Easy to make reservation on the website, and they even sent me a 10% off coupon! More
price is right I know they say that having service done at a dealer is always more expensive but I feel like they do their best to stay competitive with basic maint I know they say that having service done at a dealer is always more expensive but I feel like they do their best to stay competitive with basic maintenance. Betty is the best. Her professionalism and friendliness makes it easy to come back for future visits. Thank you, Gayle Crowley More
Great experience! Brian was very helpful and thorough throughout the process. Called a few days later to make sure everything was ok. Jon was great getting the paperwor Brian was very helpful and thorough throughout the process. Called a few days later to make sure everything was ok. Jon was great getting the paperwork done. Would easily recommend them to anyone. More
Great Service as Always I have been going to his dealership since I moved from PA to CT back in 2013. Always have a very pleasant experience with the Service Reps. My car was I have been going to his dealership since I moved from PA to CT back in 2013. Always have a very pleasant experience with the Service Reps. My car was in the workshop for a week due to a faulty airbag, Betty D. & Ray R. were very professional, they kept me inform and update throughout the week, thank you again! More
Water pump and camshaft bridge oil leak Everything was done very well... Millie was a pleasure to work with. Keep up the good work! Friendly staff and work done sooner then promised. Everything was done very well... Millie was a pleasure to work with. Keep up the good work! Friendly staff and work done sooner then promised. More
Great and Quick Routine Service on my 2017 Golf Sportwagen I called for an appointment on the morning of Friday after Thanksgiving and got an appointment for 11am on the same day. They performed the first VW R I called for an appointment on the morning of Friday after Thanksgiving and got an appointment for 11am on the same day. They performed the first VW Routine maintenance and installed a VW Dealer Accessory on my car in 1 hour. That was 1/2 hour quicker than the estimated time given when I arrived at Crowley. My Service Consultant (Betty Dauphinee) took the time to find me wandering the new car lot, to let me know my car was ready. I was on my way home 1/2 hour sooner than expected. Great Service and Great employees. More
Spare key I had purchased a spare key for my car from Crowley. I brought the car down for them to code the key fab and they were very courteous. When I went to I had purchased a spare key for my car from Crowley. I brought the car down for them to code the key fab and they were very courteous. When I went to start my car the next morning with my remote start, it no longer worked. I called the same day to ask them to fix it and they told me it was not their problem even though it stopped working after they serviced my car. I then had to go back to the shop who installed my remote starter and have them reprogram it which they were nice enough to do for no charge. My experience when I was at the dealer was great but as soon as a problem arised, the guy was rude on the phone to me and wanted nothing to do with it. More
Recent visit to Crowley Volkswagen As usual, the everyone at Crowley was prompt, courteous, and efficient. We have already made an appointment to take care of the additional recommende As usual, the everyone at Crowley was prompt, courteous, and efficient. We have already made an appointment to take care of the additional recommended repairs. More
Always outstanding Outstanding I’ve been going to Crowley since 2004and never had a bad experience. I will continue to use the service dept here and highly recommend it Outstanding I’ve been going to Crowley since 2004and never had a bad experience. I will continue to use the service dept here and highly recommend it to anyone. More