Crowley Volkswagen - Service Center
Plainville, CT

92 Reviews of Crowley Volkswagen - Service Center
Outstanding Service Dept. We have been buying and leasing cars at Crowley VW for decades.because of the outstanding Service Department., esp. Bettie, Ray, Mille and Adam, the S We have been buying and leasing cars at Crowley VW for decades.because of the outstanding Service Department., esp. Bettie, Ray, Mille and Adam, the Service Manager. More
Quick service and friendly staff My car was called in for a recall, the staff was helpful and friendly, and they were able to find the parts, schedule an appointment with me within th My car was called in for a recall, the staff was helpful and friendly, and they were able to find the parts, schedule an appointment with me within the week, and fix the issue quickly when at the dealership. More
Recent Service for my ‘17 Alltrack I recently had my VW serviced at Crowley and the service was excellent. Although still under warranty, the service was prompt, professional with a mi I recently had my VW serviced at Crowley and the service was excellent. Although still under warranty, the service was prompt, professional with a minimal wait time. The service manager showed my the defective parts and how they were giving me the fault indications on my dashboard. The whole experience was enjoyable and I’d definitely recommend Crowley VW for service. More
great service and people Great service and people who are very helpful and friendly. Got in for an oil change on the same day and in one hour it was done! Great service and people who are very helpful and friendly. Got in for an oil change on the same day and in one hour it was done! More
2004 Jetta w/230k Great experience all around. Millie is a blessing to work with, took great care of us. Helpful in setting up a progressive maintenance plan to fit our Great experience all around. Millie is a blessing to work with, took great care of us. Helpful in setting up a progressive maintenance plan to fit our budget. More
Perfection I have been a loyal customer at Crowley VW in Plainville for years.. I used to drive a black VW 2002 1.8 T Jetta I bought there, and they were the onl I have been a loyal customer at Crowley VW in Plainville for years.. I used to drive a black VW 2002 1.8 T Jetta I bought there, and they were the only ones I would let touch it!! When it came time to buy a new car last year, I fell in love with a 2015 AudiA4S4. It drives like a dream, and I absolutely love this shiny black beauty, however the technical level of this newer car is a bit over my head. I recently added air to the tires ( February coldness) and then the tire pressure light came on. I never realized that you have to enter the pressure changes into the car’s computer system to remedy this- the Jetta was so much easier; put in air and that was it. When I brought the car in for its one year oil change I told Millie and Ray about the tire pressure situation, and they said they’d take care of it for me. The service department corrected the problem for me this time ( YouTube, here I come...lol) at no extra charge. They also sent my car through the car wash as an extra bonus which made it sparkle even more. Whether you have a scheduled appointment or need a unplanned service stop ( lightbulb ), their professionalism, helpfulness and kindness are always appreciated. They will go over everything very thoroughly and explain any future service you most likely will need. I will keep coming back because they know me, my car, and are the most qualified people to keep us both happy.😊 More
Great people to work with The staff and the service at crowley are great people to work with. The service is always on time and done professionally done. I have been a custom The staff and the service at crowley are great people to work with. The service is always on time and done professionally done. I have been a customer for man-years More
Crowley Volkswagen Review My visit to Crowley Volkswagen was excellent. The Services Personnel Were Wonderful' They even Washed my car when they finished the service. I am Very My visit to Crowley Volkswagen was excellent. The Services Personnel Were Wonderful' They even Washed my car when they finished the service. I am Very Happy I Bought My Tiguan From Crowley Volkswagen More
20k Scheduled maintenance/oil change My visit to Crowley VW in Plainville ct, was pleasant as always. I didn't wait for the service to be completed, I dropped off the atlas and was able My visit to Crowley VW in Plainville ct, was pleasant as always. I didn't wait for the service to be completed, I dropped off the atlas and was able to run some errands. It took longer than usual due to the recalls/updates the atlas needed. But it was done just in time. Thanks again for your exemplary service Crowely VW, I will come again. More
Excellent Team! I am always impressed by the collaboration between team members. The service people easily relate to the mechanic people. The mechanics are knowledgea I am always impressed by the collaboration between team members. The service people easily relate to the mechanic people. The mechanics are knowledgeable and willing to come out to the service desk to answer a question. The front desk team members are consistently friendly, professional and supportive of each other. The billing person is also friendly and willing to find an answer if needed. I walk in to Plainville Crowley Volkswagon and instantly feel like I am part of a VW family. I also have very positive experiences with the sales staff. Just an exceptional place to do business. More