Gengras Volkswagen of Plainville

Best purchasing experience ever! Just bought a beetle and Tom was great. They were fast and efficient; under 3 hours from the time we walked in for a test drive till we were leaving w Just bought a beetle and Tom was great. They were fast and efficient; under 3 hours from the time we walked in for a test drive till we were leaving with our new car. We felt we were being fairly dealt with so no strong arm negotiations were necessary. Would definitely recommend them to anyone looking to buy a car. More

Fast & efficient Ray and his team were able to quickly diagnose and fix the problem while I waited! Check engine light began the process but the skill and experience Ray and his team were able to quickly diagnose and fix the problem while I waited! Check engine light began the process but the skill and experience of the team lead to the right solution FAST! More

Fuel pump recall Ray and Melanie did a terrific job getting my vehicle taken care of. Their attention to customer service and willingness to please was greatly appreci Ray and Melanie did a terrific job getting my vehicle taken care of. Their attention to customer service and willingness to please was greatly appreciated. Always look forward to having my vehicle serviced at Crowley VW. More

Customer oriented with above average service Ray and Betty are truly the best when it comes to customer service. They have always made me feel like I am special and important. My appointments ha Ray and Betty are truly the best when it comes to customer service. They have always made me feel like I am special and important. My appointments have been convenient and on time. Every car problem has been explained in detail and a bond of trust has grown stronger with each visit because of their attention to detail and attitude of concern. I have recommended Crowley to many people as a fair and great service place to go. More

great service everytime!! I popped in for an unscheduled oil change and to have my tire check. I was taken right away and was out there within an hour. Amazing!!! I popped in for an unscheduled oil change and to have my tire check. I was taken right away and was out there within an hour. Amazing!!! More

Veteran service reps Ray and Betty are the best! I like that they truly care explain in detail the service and other concerns. But always try to help in finding options or solutions to what needs I like that they truly care explain in detail the service and other concerns. But always try to help in finding options or solutions to what needs to be repaired... But also Crowley's Repair Tech/mechanics should get credit to. That's why I keep going back More

Great Service Every Time Every time I call for service I get an appointment at my convenience Also, I always ask for Betty who is always accommodating and professional. Won Every time I call for service I get an appointment at my convenience Also, I always ask for Betty who is always accommodating and professional. Wonderful person to do business with. I am a long Time Volkswagen customer and very happy to know that if something goes wrong, I can depend on BETTY to get me in and resolve the problem. More

great service every time I always have my service for vw jetta done by Crowley. Very convenient; book appointments on line; keep me updated; have used shuttle to Hartford mul I always have my service for vw jetta done by Crowley. Very convenient; book appointments on line; keep me updated; have used shuttle to Hartford multiple times. Always a great job; Grateful for the service. More

Beautiful Car and Excellent Service I drove into Crowley VW expecting to buy a new Jetta, when a used 2015 Audi A4 caught my eye. After test driving both, I decided the Audi was the car I drove into Crowley VW expecting to buy a new Jetta, when a used 2015 Audi A4 caught my eye. After test driving both, I decided the Audi was the car for me. Even though it was used, the car was immaculate both inside and out and looked and felt like a brand new vehicle. Tom G., the salesperson we worked with, was very helpful explaining all the features of both cars and answered all our questions. His professional yet kind and understanding demeanor made the usually stressful procedure of buying a new car a very pleasurable experience. I have been buying cars and having them serviced there for over 40 years and will continue to do so. More