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Gengras Volkswagen of Plainville

Plainville, CT

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135 Reviews

245 New Britain Ave

Plainville, CT

06062

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Showing 135 reviews

November 05, 2018

Great service at Crowley's! Ray, Betty and Millie are the best, top notch people, polite, knowledgeable and very accommodating, east to work with. I would highly r More

by RichPav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Betty and Millie
Nov 06, 2018 -

Gengras Volkswagen of Plainville responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

October 30, 2018

New Car New 2018 Golf purchased at Crowley. Everything was done in an exceptional way!! As has always been true, from Owen Warner to the entire Service Dept. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Warner, Jimmy Lathrop, Betty & Jerry, Adam Fredrickson
Nov 06, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

October 19, 2018

Very easy to deal with from start to finish My experience from start to finish was nothing less then ideal. From the sales engagement thru the financings, very smooth and professional. Any and a More

by Ed 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Warner Harry Beardsley
Oct 24, 2018 -

Gengras Volkswagen of Plainville responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

October 04, 2018

Crowley as usual...EXCELLENT! We've been with Crowley for many years and six Volkswagens with the most recent, a 2017 Passat. Starting with the familiar faces at the service desk More

by Buggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty and Ray at the service desk.
Oct 08, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let our full team here know that you've been pleased with their professionalism and your car buying experiences. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

September 27, 2018

Crowley Delivers Excellent Customer Service I've been to numerous auto dealerships and/or quick oil change facilities over the years. Crowley's service tops them all! Elizabeth is an awesome S More

by jpshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth D.
Oct 01, 2018 -

Gengras Volkswagen of Plainville responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

September 11, 2018

Regular service check I love the service department here. They are fast, dependable and extremely courteous. I bought my car here after my car was totaled. They could not h More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Hannon
Sep 19, 2018 -

Gengras Volkswagen of Plainville responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Adam Frederickson Service Manager Crowley Volkswagen

September 02, 2018

Fantastic dealership! The team at Crowley is the best I have ever had the pleasure of interacting with. From the first moment on the lot to leaving with my car, the experi More

by J.Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom, Jon
Sep 06, 2018 -

Gengras Volkswagen of Plainville responded

Dom and Jon will be happy to hear you were pleased with their service. Thank you for taking the time to leave a review! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

August 31, 2018

Smooth My salesman was great, he was able to answer all of my questions. The manager was out when I was trying to purchase, however he came in earlier than More

by Car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 06, 2018 -

Gengras Volkswagen of Plainville responded

Thank you for the feedback, Dominic will be pleased to know you were pleased with his professionalism. Sincerely, Jason C. Fontaine General Manager Crowley Nissan

August 25, 2018

80,000 mile service The service staff is knowledgable, helpful and pleasant. I was able to schedule an appointment promptly and was told what the service would include. I More

by lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 27, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let Richard know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley Volkswagen! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

August 08, 2018

First service visit My first service visit-just an oil change-was great. Very professional staff and very quick with the “express service. See you next time. Al R More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan
Aug 13, 2018 -

Gengras Volkswagen of Plainville responded

Very happy to hear you had a positive service experience with us here at Crowley Volkswagen, thank you for leaving a review. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

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