Gengras Volkswagen of Plainville

Excellent Team! I am always impressed by the collaboration between team members. The service people easily relate to the mechanic people. The mechanics are knowledgea I am always impressed by the collaboration between team members. The service people easily relate to the mechanic people. The mechanics are knowledgeable and willing to come out to the service desk to answer a question. The front desk team members are consistently friendly, professional and supportive of each other. The billing person is also friendly and willing to find an answer if needed. I walk in to Plainville Crowley Volkswagon and instantly feel like I am part of a VW family. I also have very positive experiences with the sales staff. Just an exceptional place to do business. More

Very friendly and helpful This is a very welcoming dealership. They are always friendly. I highly recommend them. They are very organized and clean. Nice area to relax if you s This is a very welcoming dealership. They are always friendly. I highly recommend them. They are very organized and clean. Nice area to relax if you stay for a longer service. More

Excellent service Thank you Melanie for good service you provide. Truly appreciate it. I will recommend friends and family to visit this place . Thanks for the service Thank you Melanie for good service you provide. Truly appreciate it. I will recommend friends and family to visit this place . Thanks for the service again. More

Great service visit I brought in my Beetle to have four things addressed. The service tech Millie listened to me and wrote down my concerns. I had a rear brake noise, an I brought in my Beetle to have four things addressed. The service tech Millie listened to me and wrote down my concerns. I had a rear brake noise, an annoying rattle, a recall computer software update, and my headlights needed adjusting. I left the car and was given a ride home in a clean car with a nice driver. I received a call that my car was ready and the driver would be by shortly to pick me up. All of my concerns were addressed and fixed and they even washed my car and vacuumed it. I am very pleased with the service my car received. More

Great service!!! Assisted with my vehicle repair and made sure it wa covered by the extended warranty. Kept me updated on the progress and also provided courtesy ride Assisted with my vehicle repair and made sure it wa covered by the extended warranty. Kept me updated on the progress and also provided courtesy ride back to my home and the. Back to dealer to pick up. Great customer service!!! More

Exceptional dealership I like coming to this dealership. The staff is always happy to see you; no stress atmosphere, friendly and kind people with great work ethics. I like coming to this dealership. The staff is always happy to see you; no stress atmosphere, friendly and kind people with great work ethics. More

Great Experience (Painless) The Crowley team was great to work with. Essentially a no pressure purchase. The salesperson (Tom)helped me to find the exact build I was looking f The Crowley team was great to work with. Essentially a no pressure purchase. The salesperson (Tom)helped me to find the exact build I was looking for based on my feedback to his questions. We even discussed the cost to benefit of certain items that I was curious about. Genuinely a pleasurable experience. More

Awesome experience Great staff and friendly! Very thorough and Millie kept me informed throughout the process. I thought I needed an alignment and they did a fee check a Great staff and friendly! Very thorough and Millie kept me informed throughout the process. I thought I needed an alignment and they did a fee check and said it was in specs and they did it for free More

Hassle Free Car Buying This is the second time I’ve purchased a car here. Both experiences were smooth and hassle free. I purchased a used car each time and have complete co This is the second time I’ve purchased a car here. Both experiences were smooth and hassle free. I purchased a used car each time and have complete confidence that Crowley would never put a used car on their lot unless it was a solid, well maintained vehicle. My confidence in that was so great that the first time I drove the car, was when I brought it home. Sales and finance representatives were wonderful to work with. As long as I live, I will buy my cars at Crowley. More

Recall Maintenance Service Booked an appointment for software update. Ray was very helpful and professional in his manners. I did not have to wait for long. Great experience! Booked an appointment for software update. Ray was very helpful and professional in his manners. I did not have to wait for long. Great experience! More