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Gengras Volkswagen of Plainville

Plainville, CT

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rated
135 Reviews

245 New Britain Ave

Plainville, CT

06062

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Showing 135 reviews

July 30, 2019

People up front Hats off to Betty,Jan,Millie, and Ray in the service department. They operate with the spirit of excellence . I've been going the Crowley for over 15 More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan,Millie, Betty,Ray
July 16, 2019

Always a pleasant experience The Sales staff are very nice and always accommodating. I never wait long for my oil changes and I appreciate that they respect my time. More

by marisaauguste@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
June 27, 2019

Quitissentail perfect dealer experience. This is how the car buying experience is supposed to be and must be in today's world. Tom, the G.M. never missed a beat in the customer service arena. More

by Another1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom, Dominic and Luke
June 21, 2019

Perfect Walked in was ready to sign on less than an hour. Got the car I wanted for less than other dealers had quoted with more features and better planned se More

by Frank1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesmen, Manager, financial consultant
June 19, 2019

My experience Professional and nice staff. Fast service. Like the text update service. Being my first visit I appreciate the complimentary zero charge being no work More

by jkletizia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, Can’t recall reps name. Nice woman. Very professional.
June 18, 2019

Awesome work and Amazing service Always does wonderful work and has the customers best interest. Christine was extremely nice and helpful with all my questions. The service is always More

by Hobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
June 13, 2019

Excellent Great experience with this dealership both sales and now service. They explained all services and recommendations and I didn’t feel pressured. I felt More

by VWgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rouillard
June 13, 2019

These people are great to deal with and have had no issues Always to the point and hard to believe, but in the customers best interest. Will continue to go to this dealership, If for a simple oil change or w More

by Dave D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several in Service
May 09, 2019

Outstanding Service Dept. We have been buying and leasing cars at Crowley VW for decades.because of the outstanding Service Department., esp. Bettie, Ray, Mille and Adam, the S More

by Family now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bettie, Ray, Millie, Adam
April 29, 2019

Quick service and friendly staff My car was called in for a recall, the staff was helpful and friendly, and they were able to find the parts, schedule an appointment with me within th More

by TetiE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rouillard
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