Gengras Volkswagen of Plainville
Plainville, CT
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People up front Hats off to Betty,Jan,Millie, and Ray in the service department. They operate with the spirit of excellence . I've been going the Crowley for over 15 Hats off to Betty,Jan,Millie, and Ray in the service department. They operate with the spirit of excellence . I've been going the Crowley for over 15 years. Their Hospitality and expertise keeps me coming back . More
Always a pleasant experience The Sales staff are very nice and always accommodating. I never wait long for my oil changes and I appreciate that they respect my time. The Sales staff are very nice and always accommodating. I never wait long for my oil changes and I appreciate that they respect my time. More
Quitissentail perfect dealer experience. This is how the car buying experience is supposed to be and must be in today's world. Tom, the G.M. never missed a beat in the customer service arena. This is how the car buying experience is supposed to be and must be in today's world. Tom, the G.M. never missed a beat in the customer service arena. Dominic, the salesperson kept the ball moving and made sure no detail was left behind. Luke, the finance manager was quick and efficient. This was by far the best experience I have ever had and I buy alot of vehicles for work and pleasure. Their reward for such exemplary service? They got to sell another car to a referral within 1 week and another will be forthecoming shortly. More
Perfect Walked in was ready to sign on less than an hour. Got the car I wanted for less than other dealers had quoted with more features and better planned se Walked in was ready to sign on less than an hour. Got the car I wanted for less than other dealers had quoted with more features and better planned service. Picked up car getting better mileage than rated More
My experience Professional and nice staff. Fast service. Like the text update service. Being my first visit I appreciate the complimentary zero charge being no work Professional and nice staff. Fast service. Like the text update service. Being my first visit I appreciate the complimentary zero charge being no work was needed and help with future quotes on concerns. I noticed the mechanic did not use a disposable floor mat cover for driver seat which past dealers use, I know it was raining but would be nice. More
Awesome work and Amazing service Always does wonderful work and has the customers best interest. Christine was extremely nice and helpful with all my questions. The service is always Always does wonderful work and has the customers best interest. Christine was extremely nice and helpful with all my questions. The service is always around their ETA or faster!! More
Excellent Great experience with this dealership both sales and now service. They explained all services and recommendations and I didn’t feel pressured. I felt Great experience with this dealership both sales and now service. They explained all services and recommendations and I didn’t feel pressured. I felt that trey had nothing but the best intentions for me and my car. More
These people are great to deal with and have had no issues Always to the point and hard to believe, but in the customers best interest. Will continue to go to this dealership, If for a simple oil change or w Always to the point and hard to believe, but in the customers best interest. Will continue to go to this dealership, If for a simple oil change or work they found during a safety inspection, good to deal with and realistic More
Outstanding Service Dept. We have been buying and leasing cars at Crowley VW for decades.because of the outstanding Service Department., esp. Bettie, Ray, Mille and Adam, the S We have been buying and leasing cars at Crowley VW for decades.because of the outstanding Service Department., esp. Bettie, Ray, Mille and Adam, the Service Manager. More
Quick service and friendly staff My car was called in for a recall, the staff was helpful and friendly, and they were able to find the parts, schedule an appointment with me within th My car was called in for a recall, the staff was helpful and friendly, and they were able to find the parts, schedule an appointment with me within the week, and fix the issue quickly when at the dealership. More