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Gengras Volkswagen of Plainville

Plainville, CT

not yet
rated
135 Reviews

245 New Britain Ave

Plainville, CT

06062

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Showing 135 reviews

January 24, 2020

Great experience purchasing a car from this dealer. I had a very positive experience purchasing my Tiguan from Gengras. I found Owen Warner to be a very patient and knowledgeable sales person who kept More

by larry.campagna@snet.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Warner, Brooke Burns, Finance Service Desk and Customer service
January 20, 2020

Car starter did not work. They fixed it and said range was 2 cars. They got there money and told me distance was correct. Would not correct issue. Will never go back again More

by Jlo
Recommend Dealer
No
Employees Worked With
Milly and adam
September 28, 2019

worth a trip i wanted a alltrack wagon especially since they were to be discontinued. i went to my local dealer who i thought gave me a fair deal. tom b. follow More

by peter914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom b and tom g
September 26, 2019

Gengras damages my car I brought my car to Gengras VW for an oil change and tire rotation. Gengras also without my knowledge or consent ran my car through their car wash. My More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Betty
September 23, 2019

Wonderful The service here for my beetle was fantastic. Everyone was so friendly and helpful, and I was also amazed with how quickly everything was done. My car More

by Kakontyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard?
September 19, 2019

Amazing service I highlight from Gengras Volkswagen of Plainville, the kindness and courtesy of the front desk staff and the timely and fast service.I am really very More

by Lour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
September 14, 2019

This is how it should be done. Bought a new 2019 Tiguan from Gengras Volkswagen. Great vehicle, we love it. And this was without question the best car-buying experience we've ever More

by DTag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Backer, Dom Giordano
September 13, 2019

Amazing Service Dropped off my car to get fixed, had no issues, they followed all my requests. Car was gone for a week but i had a great loaner in the meantime. Amazi More

by ish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty
September 05, 2019

Satisfying visit Was with Crowley 18 years.and wondered about changes with Gengras. Same courteous front desk people I've know for years... Fast service, good resul More

by vera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie, Betty, Richard, Christine
September 02, 2019

No pressure, was a good experience No pressure was as easy as buying a vehicle could be. Gave us a temp plate so we could take it home that day because our insurance company was closed. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gormley
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