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730 Reviews of Center Subaru - Service Center
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January 25, 2021
The service department has went completely down hill. I brought my car for service one of them being a oil change when it was time I picked up the car and drive 600 miles and was low a qt of oil and my oil brought my car for service one of them being a oil change when it was time I picked up the car and drive 600 miles and was low a qt of oil and my oil was black like it was never changed and because of this my check engine light came on I called them and they came to pick up my car and looked at it. Some smart xxx called me telling if I want to fix my car which I told him yes three times, and every time he tried talking me out of it and telling me SOA is gonna ask for my ecu I told him I do not care I have no mods and nothing to hide he said kept arguing with me and finally I told him just leave my car alone I will be there to pick it up and go elsewhere. So I go to pick my car to bring it to a real Subaru dealership where they will open the claim if neeeded and fix my vehicle. I wasn’t going to write a review but on the receipt they gave me they said I refused the service meanwhile there shop Forman refused the work. And they said they will send info to soa. SOA will see my car was takin to real dealership with real highly trained techs that can fix my vehicle that center Subaru messed up because the incompetent mechanics can’t even do a simple oil change More
by ski4hunter
Employees Worked With
Andy Maiolo, Joe Cabrera, Xylina Soto, Liza Wynne
January 22, 2021
The service department was very helpful and efficient. And quick on top of it. Would recommend anyone to them. Liza was great! Will be back. And quick on top of it. Would recommend anyone to them. Liza was great! Will be back. More
by jon15
Employees Worked With
Liza Wynne, Tevoughn Williams
January 19, 2021
Had some issues with starting our 2014 Outback. Liza scheduled service the next day. Great on time service the next day as always when we get service. scheduled service the next day. Great on time service the next day as always when we get service. More
by jlinton1966
Employees Worked With
John Cersoli, Mark Orcutt, Liza Wynne
January 19, 2021
My time in and with the service department team was good, everyone I spoke with was professional and friendly. I also appreciate the follow up from the dealership first, everyone I spoke with was professional and friendly. I also appreciate the follow up from the dealership first, More
by bhr2816
Employees Worked With
Xylina Soto, Mark Orcutt
January 19, 2021
Wonderful customer service and always so helpful I came Wonderful customer service and always so helpful I came a day early for my appointment and they made it work Highly recommend everyone there and I Wonderful customer service and always so helpful I came a day early for my appointment and they made it work Highly recommend everyone there and I love my legacy More
by Mdlalli66
Employees Worked With
Liza Wynne, Ashley Morse
January 18, 2021
Center Subaru’s Mark from service made sure all services were taken care of and was extremely friendly and very knowledgeable. I appreciated his manner in handling our service needs ! Liza always makes sure were taken care of and was extremely friendly and very knowledgeable. I appreciated his manner in handling our service needs ! Liza always makes sure to reach out via text/email to make sure our experience was exceptional. Thank you! I live in Waterbury and always take the drive to Center Subaru in Torrington because of such great service. More
by AdaGonz
Employees Worked With
Mark Orcutt, Liza Wynne
January 14, 2021
They have been servicing my subaru outback since I purchased it new 9 years ago. Everyone has been customer focused. I want to give special credit to Xylina Soto who works in the service department. purchased it new 9 years ago. Everyone has been customer focused. I want to give special credit to Xylina Soto who works in the service department. She has worked with me on maintenance of my subaru. She is a credit to this dealership. More
by dave
Employees Worked With
Xylina Soto, Mike Katz
January 06, 2021
Work was done very well and when they said it would be done. Service advisor Mark was well versed and very friendly. Liza contacted me to make sure we are happy with work performed. done. Service advisor Mark was well versed and very friendly. Liza contacted me to make sure we are happy with work performed. More
by raycowan70
Employees Worked With
Liza, Mark Orcutt, Liza Wynne
December 31, 2020
I bought my car at Center Subaru, and I drive 50 miles to Center Subaru from New York for all my service, I won't go anywhere else. Center's service is the best! Center Subaru from New York for all my service, I won't go anywhere else. Center's service is the best! More
by nymeanmommabear
Employees Worked With
Xylina Soto, Liza Wynne
