Center Subaru - Service Center

Highly recommend this dealership. I was driving through on a road trip and my car started flashing lights and "for safety" disabled all the safety features... But, even though they I was driving through on a road trip and my car started flashing lights and "for safety" disabled all the safety features... But, even though they were super busy they were able to squeeze me in and check the most common issues and give me a diagnosis when it didn't turn out simple. Sadly, the part would have been in the next day - and while I really wish I could have had it done here, I just couldn't stay in town due to work the next day and the need to drive 3 states away. For reference, I did go to another dealer who told me before when things went wrong and was told: "No, we won't even check it. Make an appointment for another day." - This dealership, I personally feel, went above and beyond to help an out of state person in trouble. I greatly appreciate their assistance here and assurance that my vehicle was still safe. After getting back into my own state I was able to make an appointment with my local dealer to get the work done at a later date (though probably not at the same forgiving rate). I'd really not have felt very safe driving without concern that my engine was going to explode or something without their help. If I'm ever in CT again for a longer time and my car needs service, I'll 100% be bringing it to this dealer. Heck, they even offered to wash my car still. More

I bought my 2021 for an oil change and asked for them to reset my backup camera which had stopped working. John Clear told me that my car did not have the technology nor a camera (which is standard) ?? I s reset my backup camera which had stopped working. John Clear told me that my car did not have the technology nor a camera (which is standard) ?? I shared that I had been using the camera for two years but did not want to wait any longer on a Saturday morning. I went home, looked on YouTube and fixed the settings myself for the backup camera to "On" in three seconds. Nice service department but disappointing visit. More

Our service experience on 1-17-22 was excellent 10/10. Elizabeth Wynne was helpful and very professional. Thank for our cupon savings, Sharon and Walter Baran Elizabeth Wynne was helpful and very professional. Thank for our cupon savings, Sharon and Walter Baran More

In and out of the dealership in 1 hour 34 minutes for a 30,000-mile service. Pretty efficient for this type of service, and appreciated Post-service, I raised a concern about billing. Liza in Customer 30,000-mile service. Pretty efficient for this type of service, and appreciated Post-service, I raised a concern about billing. Liza in Customer Service and Service Manager Jeff resolved my concern fully and quickly. As a long-time customer, I commend them for their understanding and customer-centricity. Not quite a 5-star performance but this was for me a positive experience and I’ll be back. Thank you, Gengras Subaru! More

I love this dealership. I get my regular services here. Awesome people, gave me a great car and completely covered an expensive fix even after my warranties ended. Shout out to Liza, always 5 star service Awesome people, gave me a great car and completely covered an expensive fix even after my warranties ended. Shout out to Liza, always 5 star service with her! More

Working with Tracy Breen was so easy and informative. We have bought 2 Subaru Crosstrecks from him over the years. He goes above and beyond to be helpful. Even after delivery, if he sees you come in for s have bought 2 Subaru Crosstrecks from him over the years. He goes above and beyond to be helpful. Even after delivery, if he sees you come in for service, he will always stop by and make sure everything is ok with the car. His Customer Service is an A+ in our book. We would not deal with anyone else. More

I trust Tracy Breen at this dealership and we have purchased or leased 4 cars from him. This is a reputable, responsive and honest dealership that prides itself in the service it provides to its cust purchased or leased 4 cars from him. This is a reputable, responsive and honest dealership that prides itself in the service it provides to its customers. More

Have bought two automobiles from this dealership and Tracy Breen. I have been very happy with both transactions. I have also had all my service done here. Tracy Breen. I have been very happy with both transactions. I have also had all my service done here. More