Gengras Subaru Torrington

Ralph is super nice and polite. He took good care of both me and the car I brought in for a recall. The waiting area was comfortable and I loved that they offered fresh fruit (clementines!) me and the car I brought in for a recall. The waiting area was comfortable and I loved that they offered fresh fruit (clementines!) More

Subaru is a clean and respectable business. One employee by the name of Michael Katz was really respectful, professional and articulate. I'd be glad to come again. by the name of Michael Katz was really respectful, professional and articulate. I'd be glad to come again. More

Kind and patient! Took my Forester in for recalls and asked to have additional work done. Cheryl checked me in and gave me a loaner. She was very nice! Ralph called a Took my Forester in for recalls and asked to have additional work done. Cheryl checked me in and gave me a loaner. She was very nice! Ralph called and gave me the information I asked for along with pricing. He was so pleasant to work with. He was very patient with letting me discuss and make a decision, then call him back. I called back with other questions, then had to get back with him again. After deciding on what we wanted, I let him know and he was so kind. When I picked up my car, he had it washed and cleaned! It is a pleasure dealing with someone so patient and kind! They went the extra mile and I so appreciate it! More

Oil change and tire rotation The express service is great. You don't need an appointment. They took the car right away, Michael Katz was courteous and helpful. Nice waiting area; The express service is great. You don't need an appointment. They took the car right away, Michael Katz was courteous and helpful. Nice waiting area; free coffee. More

Customer for life ❤️ I really don't know where to begin.. It's not even like I'm at a dealership when I'm at Center Subaru. I would say it's more like a family where eve I really don't know where to begin.. It's not even like I'm at a dealership when I'm at Center Subaru. I would say it's more like a family where everyone there, from the receptionist to the main management has only YOUR best interest at heart. When bringing my car in for service, it feels like I'm the only one they have to take care of. To say they excel in courtesy would be an understatement. From the time you walk in to the time you leave, you know you're the main priority. Thank you Nick for getting me into THE perfect car! ( And Andy.. if it weren't for those e-mailes that spiked my curiosity 🤣) After posting a picture of my beautiful 2020 RED Crosstrek, I had almost 100 likes, and a message asking me how I liked it, as they were looking into getting a new car. I couldn't say enough.. they may have been sorry they asked 🤣🤣! I really can't put into words what my Subaru family means to me and how much I truly APPRECIATE all that you do and have done for me. Thank you. More

Fifteen+ years of excellent service I've been doing business with this dealer since 2004 and would definitely buy my next car from them. The service department is prompt, professional, a I've been doing business with this dealer since 2004 and would definitely buy my next car from them. The service department is prompt, professional, and responsive to any questions I may have about my Subaru. I trust them to do a thorough job on my car whenever I bring it in for servicing. They are my partners in keeping my Forester in tiptop running order. More

My first visit to Center Subaru Mr. Orcutt was so welcoming and kind to me on my first visit, it couldn’t have been better. This was for a recall, so it was fairly simple. Neverthel Mr. Orcutt was so welcoming and kind to me on my first visit, it couldn’t have been better. This was for a recall, so it was fairly simple. Nevertheless, he made me feel valued and important. Then I connected with Mike Fortine - the tech guy that helped me with all the buttons on my new outback. Mike went above and beyond to give me his utmost attention. No one could have gone above and beyond to this extent. Thrilled to make the acquaintance of these two! More

Great experience all around. From the minute you walk in you are greeted with smiles and customer service. Tai made the process so smooth, easy & understandable. you are greeted with smiles and customer service. Tai made the process so smooth, easy & understandable. More

I am a second time buyer and my experience both times has been excellent! Allie Grosso was wonderful to deal with, well done Allie Grosso been excellent! Allie Grosso was wonderful to deal with, well done Allie Grosso More