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Gengras Subaru Torrington

Torrington, CT

4.7
3,801 Reviews

45 Winsted Rd

Torrington, CT

06790

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3,801 Reviews of Gengras Subaru Torrington

May 19, 2020

Great from start to finish This dealership is like family. We have purchased 5 cars from them and each experience has been GREAT. Jonathan has always gone that extra mile to get More

by wholegrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, Xylina Soto
May 19, 2020

Been coming to center Subaru for over 20yrs. Excellent service. Always pleasant and goes above and beyond. Xylina is by far the best to deal with. More

by Michaelrlesure
Recommend Dealer
Yes
Employees Worked With
John Cersoli, Xylina Soto
May 17, 2020

I had a scheduled appointment for an alignment and oil change. Was told it would take no longer than 90mins. I was there for 3 1/2 hours. Very disappointed. More

by morganmay12
Recommend Dealer
No
Employees Worked With
Mark Orcutt
May 19, 2020 -

Gengras Subaru Torrington responded

We are sorry for your experience with us. We agree that your service should not have taken that long, we appreciate the constructive criticism and would like to offer you a complimentary oil change and tire rotation for your inconvenience. We are glad we were able to reach out and try and make this right. We hope you'll give Center Subaru another chance! Thank you, Center Subaru Management

May 17, 2020

New Car I was in the market for a new car and the staff at Center Subaru were friendly and patient. It made for a stress free and easy purchase. More

by sk479971
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, Joe Cabrera, James Sands
May 17, 2020

Bought a 2020 Subaru Crosstrek in March The staff at Center Subaru made the purchasing process pleasant and professional, from our initial visit to test drive a car to the eventual delivery More

by Nutmegger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Villamar, James Sands
May 16, 2020

Recall Service Came in for a recall service repair. The staff was very professional and polite, the service waiting area was comfortable and clean and work was compl More

by mag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xylina Soto
May 16, 2020

I had prompt accurate concise conversation during this scary time. I knew what I was looking for an Allie assisted me . The process was different than ever before but equally satisfying! More

by Patti
Recommend Dealer
Yes
Employees Worked With
James Sands, Allie Grosso
May 14, 2020

Super Repair The welcome was gracious and helpful, the project finished promptly, offered a loaner car, the paperwork done, and we were off. Terrific to have this More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liza Wynne
May 13, 2020

150k service plus additional maintenance. Staff is always professional, service rep clearly explains any additional items found during the inspection. always have the option to fix immediately, or re More

by dyadach
Recommend Dealer
Yes
Employees Worked With
Xylina Soto
May 13, 2020

fast and professional service I had a problem with my car battery so I scheduled a service appointment over the phone. They were able to see me the same day, and fixed the issue by More

by danilo.scepanovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liza Wynne
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