Gengras Subaru Torrington

A family experience My latest service handled by Mark was great as usual. I have been a customer at Center over 25 years, on my 3rd car purchased there. Besides the qual My latest service handled by Mark was great as usual. I have been a customer at Center over 25 years, on my 3rd car purchased there. Besides the quality of their service, their warm and welcoming manner make every visit a pleasure. More

Absolutely Outstanding Throughout my experience at Center Subaru, I worked primarily with Mike (P), James, and Joe. My journey in buying my first car was seamless. My expe Throughout my experience at Center Subaru, I worked primarily with Mike (P), James, and Joe. My journey in buying my first car was seamless. My expectations were exceeded, if I could give 10 stars, I would absolutely do so. First, I appreciated how they place a focus on educating the client to make informed decisions regarding their options rather than pushing a product, especially as a first time car buyer. They genuinely care about their clients and supporting them in achieving their goals based on their budget. I really felt as though the team as Center Subaru was there for me with a client-first mentality throughout the entire process. I felt that my time and my business was valued to the highest regard from start to finish. Any questions or concerns I had, they had an answer! I also worked with Michael F, who helped me set up and understand the technology in my new car. He was awesome and had extremely explicit explanations of all the features inside my car. Overall, Mike (P), Micahel (F), James, and Joe are extremely knowledgable, friendly, and passionate professionals! I will definitely be back! Thank you! More

Fast and a pleasant overall experience with staff. The dealership was all wearing masks and wiping down furniture and equipment. They had outdoor seating for customers. dealership was all wearing masks and wiping down furniture and equipment. They had outdoor seating for customers. More

always great they always get me in when i am having car problems and always answer my questions... they are always courteous and always answer questions which is n they always get me in when i am having car problems and always answer my questions... they are always courteous and always answer questions which is nice More

Recently had my outback serviced for recall issue. Liza was extremely competent and helpful in getting the job done. Always great service. I luv my Subaru and all the people I’ve dealt with over the year was extremely competent and helpful in getting the job done. Always great service. I luv my Subaru and all the people I’ve dealt with over the years. More

Mike and the staff at center Subaru was very excellent I would recamend someone to come there.i very happy with the service I received thank you would recamend someone to come there.i very happy with the service I received thank you More

I have leased and serviced my cars at Center Subaru for 10 years. They have consistently provided expert and friendly service in each department. Wouldn’t think of going any where else 10 years. They have consistently provided expert and friendly service in each department. Wouldn’t think of going any where else More

Had my short block replaced. Mark was an excellent advisor through out the whole process. He kept me informed of the progress of my vehicle and provided the best customer service. I will continue to b advisor through out the whole process. He kept me informed of the progress of my vehicle and provided the best customer service. I will continue to bring my vehicles to center Subaru for all my service needs More

Got a free tire rotation and oil change because it was my 5th visit here. mike(?) organized my express service on May 23rd for my cross trek. the inspections are great too because they give me peace of mind 5th visit here. mike(?) organized my express service on May 23rd for my cross trek. the inspections are great too because they give me peace of mind and help me plan if I have to get anything fixed in the future. More

Quick and Courteous Service, Always! I'm always pleasantly surprised at how painless and quick an experience I have at Center Subaru. The employees are always kind but also succinct and t I'm always pleasantly surprised at how painless and quick an experience I have at Center Subaru. The employees are always kind but also succinct and to the point. They don't try and sell a bunch of unnecessary services like they do at other dealerships. I get an explanation of what was done, what might be needed in the future, and I'm on my way. I trust them to only recommend additional service when it is absolutely necessary. As long as I live in NW CT, they have a customer for life! More