Back

Gengras Ford - Service Center

Plainville, CT

not yet
rated
255 Reviews

255 Reviews of Gengras Ford - Service Center

Sort by
November 14, 2018

E450 RV 20,000 mile server Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on wh More

by Knoddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
Nov 19, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 13, 2018

Great Service Experience! Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem More

by MKZGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lagana
Nov 19, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 12, 2018

Great Quick Service! Great Quick Service. I appreciated an approximate time of completion to help with planning the day!! Kids loved the holy chocolate provided in the lob More

by Noneya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 12, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 09, 2018

Always a great experience. Eric and Mike at the quick lane have your back. Always friendly and ready to exceed your expectations. I am so happy I have these guys on my side. More

by Markdattilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Nov 12, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 06, 2018

Service is great... always... let's hope it does not change Got oil change, alignment and new tires. Service is always excellent. As fast as possible given what I needed. Mike is always helpful. Prices are More

by camper832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Quicklane
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 03, 2018

Service Appointment Very efficient and courteous service. IT was a great experience. The staff was courteous and did there best to make me comfortable while I waited. More

by Wpollock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 02, 2018

Service check Very friendly and curtious great job. Loaner car was very nice. Never hesitated when car needed to be serviced. Very knowledgeable and answered all qu More

by Tcjsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan this last time
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 02, 2018

Very professional and courteous Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommen More

by JCass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 01, 2018

Service done in a timely fashion Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a ti More

by Bill43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Nov 06, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 30, 2018

Recent service Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have More

by Gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

...
8
...