Gengras Ford - Service Center
Plainville, CT

255 Reviews of Gengras Ford - Service Center
E450 RV 20,000 mile server Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on wh Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on what was done and pricing. More
Great Service Experience! Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem was resolved, and made sure that we were satisfied with the repairs. The process of dropping off and picking up our Lincoln MKZ was quick and efficient. More
Great Quick Service! Great Quick Service. I appreciated an approximate time of completion to help with planning the day!! Kids loved the holy chocolate provided in the lob Great Quick Service. I appreciated an approximate time of completion to help with planning the day!! Kids loved the holy chocolate provided in the lobby. More
Always a great experience. Eric and Mike at the quick lane have your back. Always friendly and ready to exceed your expectations. I am so happy I have these guys on my side. Eric and Mike at the quick lane have your back. Always friendly and ready to exceed your expectations. I am so happy I have these guys on my side. Thank you for all the great work in a timely manner. See you soon!!! More
Service is great... always... let's hope it does not change Got oil change, alignment and new tires. Service is always excellent. As fast as possible given what I needed. Mike is always helpful. Prices are Got oil change, alignment and new tires. Service is always excellent. As fast as possible given what I needed. Mike is always helpful. Prices are reasonable. More
Service Appointment Very efficient and courteous service. IT was a great experience. The staff was courteous and did there best to make me comfortable while I waited. Very efficient and courteous service. IT was a great experience. The staff was courteous and did there best to make me comfortable while I waited. More
Service check Very friendly and curtious great job. Loaner car was very nice. Never hesitated when car needed to be serviced. Very knowledgeable and answered all qu Very friendly and curtious great job. Loaner car was very nice. Never hesitated when car needed to be serviced. Very knowledgeable and answered all questions More
Very professional and courteous Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommen Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommend this dealer locate. More
Service done in a timely fashion Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a ti Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a timely fashion More
Recent service Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have my car back. More