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Gengras Ford - Service Center

Plainville, CT

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255 Reviews

255 Reviews of Gengras Ford - Service Center

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September 07, 2018

30000 mile maintenance Quilck Lane personal was very helpful Answered all my queries No appointment needed helps me a lot Will definitely refer to my friends & family More

by PPD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
QuickLane Front desk
Sep 10, 2018 -

Gengras Ford responded

Thank you for leaving a review! I'm glad you had a positive experience. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 01, 2018

Great Service Thank you Eric for always putting the customer first and for the great service. I feel confident my car is getting the best care when I use Crowley. More

by KarenEras
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 06, 2018 -

Gengras Ford responded

Thank you for the kind words, Karen. Eric will be happy to hear you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 01, 2018

Excellent service Crowley's team once again did a great job with my car's periodic service. Also provided a loaner car with no fuss. Crowley is the best! More

by mjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Sep 06, 2018 -

Gengras Ford responded

Ill let the the team know you were pleased with their service, thank you for taking the time to leave us feedback. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 31, 2018

New tires and oil change etc Good service, even took me to work and took the marks off the doors at no charge! I would recommend this dealership 100%. I will buy my next car here More

by judib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Sep 06, 2018 -

Gengras Ford responded

Thank you for the recommendation! Hope to see you soon. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 22, 2018

Mustang purchase and service afterward. I purchased my Mustang from Crowley and I trust them to perform my service work each time I have an appointment. They have not let me down. More

by Chuck42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heller Batista, John Lloyd
Aug 27, 2018 -

Gengras Ford responded

Hey Chuck, Thanks for taking the time leave a review, we appreciate the positive feedback! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 21, 2018

Excellent Thank you for registering my new Escape even though I didn't purchase it there. It will be a pleasure bringing my car in for service. More

by Ed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lane manager
Aug 27, 2018 -

Gengras Ford responded

Hey Ed, I'm glad we were able to help. Hope to see you again soon! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 14, 2018

Oil change Eric and his team are great, very professional, curtious and knowledgable. They always do a great job in a timely manor. I would never go anywhere els More

by Ford Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and his team
Aug 20, 2018 -

Gengras Ford responded

I’ll let Eric and our full team know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

review title Excellent service. Friendly personnel, and courteous. The lounge where I waited was clean, had a keurig machine and a refrigerator full of water bo More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 13, 2018 -

Gengras Ford responded

Thank you for the kind words! Hope to see you again. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

Superior Customer Service Eric Dionne and Ryan in Quicklane Service always provide the highest level of of quick, efficient and friendly service. I deeply appreciate their expe More

by Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne; Ryan (last name?)
Aug 20, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

Fresh Eyes Having had our Lincoln MKX serviced many times for the same issue we came to Crowley for service. We were given an appt and loaner very quickly. This More

by kjozz1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lagana
Aug 13, 2018 -

Gengras Ford responded

I'm glad were able to meet your needs and get you back on the road, I will let our team know you were pleased with their professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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