Gengras Ford

Bullies, deceptive, unprofessional When I decided not to purchase a vehicle with them the finance Rep I was working with, Sam, threatened to keep my $1500 deposit to bully me into buy When I decided not to purchase a vehicle with them the finance Rep I was working with, Sam, threatened to keep my $1500 deposit to bully me into buying the car. I had signed no paperwork regarding the money I put down. He then sent me text messages from 8:45-9:45 at night telling me he didn't want to see me lose my money and That my father who helped me decide to not purchase the car was not looking out for my best interest. The manager, Jim Brooks, returned a phone call and never apologize for that unprofessional and inappropriate behavior from Sam. Jim then started to support Sam and what he said to me. In the end Jim Brooks looked at the paperwork and saw that I never signed anything therefore they could not keep my money. They are the Epitome of a shady car salesman. Stay away at all costs. Also, Sam lied from the very beginning until the very end. He tried selling me the car for more then what it was posted on cargurus.com More

OUTSTANDING SERVICE From the moment I called when my MKX overheated I was taken care of. Tim asked if I needed roadside assistance and then arranged for me to drop off my From the moment I called when my MKX overheated I was taken care of. Tim asked if I needed roadside assistance and then arranged for me to drop off my vehicle the very next day. Every step of the way I felt taken care of. Since the work took a few days I was also provided with a loaner vehicle. I cant say enough good things about CROWLEY FORD LINCOLN I'm glad I purchased and service my LINCOLN CERTIFIED PRE OWNED vehicle there and HIGHLY RECOMMEND your consider doing the same. More

Excellent and Professional Excellent Service and Very Professional. Wait time reasonable. Very friendly approach by Helder Batista.. I recommend Crowley Auto to alll my frien Excellent Service and Very Professional. Wait time reasonable. Very friendly approach by Helder Batista.. I recommend Crowley Auto to alll my friends. Nothing more to add. It is a great dealer. More

Great service from Pete Hollenbeck Over the years, I've purchased 5 new vehicles from various crowley dealerships and three of them at Crowley Ford/Lincoln. When evaluating where to pur Over the years, I've purchased 5 new vehicles from various crowley dealerships and three of them at Crowley Ford/Lincoln. When evaluating where to purchase an automobile, the service department is more important to me than the sales person selling the vehicle. I've have great respect for Senior Service Advisor, Pete Hollenbeck. He has never steered me wrong regarding repairs and I thoughly trust his automobile acumen and service recommendations regarding my Ford Expedition and now my 2nd Lincoln Navigator. Pete is the MAN. More

Fair but needs a little tweeking Excellent fast lane staff but the service department has an employee that will try and over charge you. Checked with other Ford dealerships with the p Excellent fast lane staff but the service department has an employee that will try and over charge you. Checked with other Ford dealerships with the price at lest 100.00 less than this dealership. When I came to speak with the supervisor, they fixed the price. Except for that one employee, the dealership has been excellent More

Very Happy Many thanks to Eric who fixed the bumper of my Escape that was damaged!! I went in for an oil change and he took care of fixing the bumper! Thank you Many thanks to Eric who fixed the bumper of my Escape that was damaged!! I went in for an oil change and he took care of fixing the bumper! Thank you ERIC!! Jan Underhill More

Amazing Staff Amazing staff. All kind and on top of things. Got my car in under a day and was in and out. They helped me find exactly why I was looking for and for Amazing staff. All kind and on top of things. Got my car in under a day and was in and out. They helped me find exactly why I was looking for and for a great price! More

Quick service and then some! Went in for an oil change but discovered I needed additional maintenance work. This was taken care of courteously and expeditiously. All without an Went in for an oil change but discovered I needed additional maintenance work. This was taken care of courteously and expeditiously. All without an appointment. More

Outstanding Service I have regularly used Crowley Service for my 2008 Ford Escape knowing they will treat MY car with the same care that I do. This service was particula I have regularly used Crowley Service for my 2008 Ford Escape knowing they will treat MY car with the same care that I do. This service was particularly good as I was in and out in short time. Thanks again. Jan Underhill More