Gengras Ford
Plainville, CT
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OUTSTANDING SERVICE From the moment I called when my MKX overheated I was taken care of. Tim asked if I needed roadside assistance and then arranged for me to drop off my From the moment I called when my MKX overheated I was taken care of. Tim asked if I needed roadside assistance and then arranged for me to drop off my vehicle the very next day. Every step of the way I felt taken care of. Since the work took a few days I was also provided with a loaner vehicle. I cant say enough good things about CROWLEY FORD LINCOLN I'm glad I purchased and service my LINCOLN CERTIFIED PRE OWNED vehicle there and HIGHLY RECOMMEND your consider doing the same. More
Excellent and Professional Excellent Service and Very Professional. Wait time reasonable. Very friendly approach by Helder Batista.. I recommend Crowley Auto to alll my frien Excellent Service and Very Professional. Wait time reasonable. Very friendly approach by Helder Batista.. I recommend Crowley Auto to alll my friends. Nothing more to add. It is a great dealer. More
Great service from Pete Hollenbeck Over the years, I've purchased 5 new vehicles from various crowley dealerships and three of them at Crowley Ford/Lincoln. When evaluating where to pur Over the years, I've purchased 5 new vehicles from various crowley dealerships and three of them at Crowley Ford/Lincoln. When evaluating where to purchase an automobile, the service department is more important to me than the sales person selling the vehicle. I've have great respect for Senior Service Advisor, Pete Hollenbeck. He has never steered me wrong regarding repairs and I thoughly trust his automobile acumen and service recommendations regarding my Ford Expedition and now my 2nd Lincoln Navigator. Pete is the MAN. More
Fair but needs a little tweeking Excellent fast lane staff but the service department has an employee that will try and over charge you. Checked with other Ford dealerships with the p Excellent fast lane staff but the service department has an employee that will try and over charge you. Checked with other Ford dealerships with the price at lest 100.00 less than this dealership. When I came to speak with the supervisor, they fixed the price. Except for that one employee, the dealership has been excellent More
Very Happy Many thanks to Eric who fixed the bumper of my Escape that was damaged!! I went in for an oil change and he took care of fixing the bumper! Thank you Many thanks to Eric who fixed the bumper of my Escape that was damaged!! I went in for an oil change and he took care of fixing the bumper! Thank you ERIC!! Jan Underhill More
oil changed Conflicting report vs oil change sticker. Sticker check green for battery and oil. Brakes were unchecked. Full report stated breakes good but squeal. Conflicting report vs oil change sticker. Sticker check green for battery and oil. Brakes were unchecked. Full report stated breakes good but squeal. Can't trust repport.2 hours to change oil unacceptable More
Amazing Staff Amazing staff. All kind and on top of things. Got my car in under a day and was in and out. They helped me find exactly why I was looking for and for Amazing staff. All kind and on top of things. Got my car in under a day and was in and out. They helped me find exactly why I was looking for and for a great price! More
Quick service and then some! Went in for an oil change but discovered I needed additional maintenance work. This was taken care of courteously and expeditiously. All without an Went in for an oil change but discovered I needed additional maintenance work. This was taken care of courteously and expeditiously. All without an appointment. More
Outstanding Service I have regularly used Crowley Service for my 2008 Ford Escape knowing they will treat MY car with the same care that I do. This service was particula I have regularly used Crowley Service for my 2008 Ford Escape knowing they will treat MY car with the same care that I do. This service was particularly good as I was in and out in short time. Thanks again. Jan Underhill More
Walked away happy They where very friendly and willing to accommodate. James and Gary where both very friendly there and they got my problem fixed for me fast and i was They where very friendly and willing to accommodate. James and Gary where both very friendly there and they got my problem fixed for me fast and i was in and out in less then 2 hours. If you're looking for friendly service and trustworthy people I recommend it. More