
Gengras Ford
Plainville, CT

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Backed their product 100%+ I purchased a certified used Ford Escape just about 2 years ago. Usually we buy new Fords but with 3 kids in college....we opted for a more affordabl I purchased a certified used Ford Escape just about 2 years ago. Usually we buy new Fords but with 3 kids in college....we opted for a more affordable situation. Just over the warranty my drive shaft decided to give out.....Crowley honored the warranty and got the part in immediately....fixed my car and made one very happy customer. I will be certain to tell all my friends and business associates about this. I would HIGHLY recommend this dealership and Jesse the service rep that took very good care of me. More
2017 Ford F150 Platnium We just picked up our F150 Platnium on Thursday, October 26, 2017. Spent the better part of the weekend getting familiarized with it. It has every f We just picked up our F150 Platnium on Thursday, October 26, 2017. Spent the better part of the weekend getting familiarized with it. It has every feature one could want plus a few more. Who ever heard of massaging seats, but once you try one you'll never want to be without. A big shout out to JV and Vic. Excellent job in helping us get through the process! The Pratt's More
Another excellent visit to Crowley Crowley has been servicing my vehicle for the past 160K miles. Great service, great records and, even when the message is tough, they work with you to Crowley has been servicing my vehicle for the past 160K miles. Great service, great records and, even when the message is tough, they work with you to understand what is needed. Great experience overall. More
Fast and friendly Fast Lane! Eric and the “crew” at the Fast Lane always take good care of my car and me when l am there for service. I have been coming here for more than 5 years Eric and the “crew” at the Fast Lane always take good care of my car and me when l am there for service. I have been coming here for more than 5 years and have had great customer service from everyone. Keep up the good work! More
Great Customer Service Very happy with our experience purchasing our new Ford. John Q was friendly, professional and knowledgeable. He wasn't pushy, and listened to what w Very happy with our experience purchasing our new Ford. John Q was friendly, professional and knowledgeable. He wasn't pushy, and listened to what we wanted. More
Routine Service I will continue to use Mike and the guys in quick lube, always nice, fast, and willing to help. would recommend to anyone regardless of what you drive I will continue to use Mike and the guys in quick lube, always nice, fast, and willing to help. would recommend to anyone regardless of what you drive. More
Outstanding Crowley Ford Experience Went to Quick Lane for a routine oil, lube/filter to prep our car for a long trip from Plainville,CT to Montreal, Canada 3 days hence. Also asked for Went to Quick Lane for a routine oil, lube/filter to prep our car for a long trip from Plainville,CT to Montreal, Canada 3 days hence. Also asked for a complete check over (86,00 miles) within the 3 day window if it was possible. Mike Castro set me up with the full-service area for the same day, ferried me home. The car was ready the next morning after a complete check up and several major parts replaced. I would have had it back the first day but that was my fault for asking that several major items be replaced now rather than "later down the line." I found Mike Castro and everyone else that dealt with me were wonderfully prompt, friendly, professional and cost conscious for my sake. AND, they drove home and back!! More
Excellent and expedited! I contacted Crowley Ford because my lease on a different car was ending soon, and I needed to have a new vehicle fairly quickly. Not only did they hav I contacted Crowley Ford because my lease on a different car was ending soon, and I needed to have a new vehicle fairly quickly. Not only did they have the perfect and rare vehicle for me on their lot, but when I contacted them about it Alexander returned my call immediately. He was very friendly and knowledgeable, and very easy to get a hold of in the next couple of days as we worked out the details of my purchase. He provided an excellent experience at Crowley Ford, and I couldn't be happier with my new wheels! More
One of The best experience of my life. Alexander was a really kind and friendly person. I loved the way he explained everything to me, prices, services and more. I will recomend him and the Alexander was a really kind and friendly person. I loved the way he explained everything to me, prices, services and more. I will recomend him and the whole team to my friends and family More
Oil change had oil change done in quick lane it was fast And easy. Would recommend them. Purchased my car in July. Experience was hassle free. So far so good! had oil change done in quick lane it was fast And easy. Would recommend them. Purchased my car in July. Experience was hassle free. So far so good! More