
Gengras Ford
Plainville, CT

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Time for a new battery It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at 7:00 P.M.). He checked with the parts dept and that had the battery in stock. He gave me the price and said that I could come right up. I got there at 6:05 and checked in. I was finished and on my way home at 6:25! Awesome service. More
Absolutely Excellent Mike was fast and efficient got my car right in made some suggestions as to what I needed but was not forcing me in to any prompted decisions on my ve Mike was fast and efficient got my car right in made some suggestions as to what I needed but was not forcing me in to any prompted decisions on my vehicle service. Everything was AWESOME!!! More
20k miles Service Excellent, perfect, quick! Quick Lane is the best, you go in and out and doesn't even notice. Use every service time needed and recommend to all. Excellent, perfect, quick! Quick Lane is the best, you go in and out and doesn't even notice. Use every service time needed and recommend to all. More
Excellent & professional Very attentive to the details I wanted. Sales department very knowledgeable, professional and attentive. Mr. Batista has always been very accepting t Very attentive to the details I wanted. Sales department very knowledgeable, professional and attentive. Mr. Batista has always been very accepting to all my requests and explains everything when done. More
TCB- Taking Care of Business I really have no problem driving the 20+ miles in order to have my car serviced by a knowledgeable team, Always a great experience and work is done in I really have no problem driving the 20+ miles in order to have my car serviced by a knowledgeable team, Always a great experience and work is done in a timely fashion. This is my third car with Crowley and they do it right every time. More
new car we bought are Lincoln MKX there and we just bought a 2015 Explorer we always get great service from sales and quick lane I would recommend them every we bought are Lincoln MKX there and we just bought a 2015 Explorer we always get great service from sales and quick lane I would recommend them every day More
Crowley Quick Lane I have been coming to Quick lane since I bought my F-150 they have been great with there service I would grade Michael Castro with a PASS he is very g I have been coming to Quick lane since I bought my F-150 they have been great with there service I would grade Michael Castro with a PASS he is very good and lets you know what you need to have looked at More
Another Great Check-up at QuickLane I've been bringing my 2010 Ford Fusion Sport to the Crowley Quick Lane since I purchased it (from another dealer). Now with 165K miles on it, the car I've been bringing my 2010 Ford Fusion Sport to the Crowley Quick Lane since I purchased it (from another dealer). Now with 165K miles on it, the car continues to run great; all of the maintenance has been done at this location. Fast, friendly, courteous. Highly recommended. More
Top notch service on my Escape Hybrid I brought my car in for service due to looseness in the steering. My service manager Ryan Lagana was very courteous and helpful in getting a diagnosis I brought my car in for service due to looseness in the steering. My service manager Ryan Lagana was very courteous and helpful in getting a diagnosis and estimate. I had the same issue 100K miles ago and the repair cost was nearly the same, so a fair price. My vehicle was ready in the promised time frame. Excellent service, highly recommended! More
Seth Strano Seth Strano is the bomb! He is knowledgeable, courteous, attentive, upbeat.....and definitely goes the extra mile to customer satisfaction. Crowley Seth Strano is the bomb! He is knowledgeable, courteous, attentive, upbeat.....and definitely goes the extra mile to customer satisfaction. Crowley is a classy business with all the amenities where Seth fits in well. He is charming and well trained. He is part of a team effort to make the customer feel like royalty. It is because of this - and their desire to get r business- that we passed up a vehicle with better mileage to go back and become members of the Crowley family. We shall see what the future holds - but so far we r very satisfied. More