Back

Gengras Ford

Plainville, CT

not yet
rated
403 Reviews

225 New Britain Ave

Plainville, CT

06062

Directions

By Type

Showing 403 reviews

March 26, 2018

I took my 2017 f150 in for.oil change and rotate tires. Just came back from Fla and my 2017 F 150 p/u was due for its first oil change. 7600 miles. drove up to the quick lanes . they took it in and within More

by JR. Lc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of their names as they got me out of there so fast. all the guys in the quick service lanes, Dan Ciriello
Apr 02, 2018 -

Gengras Ford responded

Hey JR, Glad to hear you had a positive service experience, the team will be happy to hear you were pleased with their professionalism. Sincerely, Gary Stebbins

March 20, 2018

They even take great care of those of us from out of state! I was in CT for a few weeks helping my brother. My 2013 Ford C-Max Energi had been working fine on the way to church. When I came out and started it More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollenbeck, Bellobuono
Mar 26, 2018 -

Gengras Ford responded

Hey Ed, I'm pleased to hear we were able to help you with your situation. I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Gary Stebbins

March 15, 2018

A GREAT INTERNET SALES EXPERIENCE!!! What a PLEASURE it was to deal with Alex Cruz!!! A quick response with a NICE price quote and any questions was the start of a HASSLE FREE SALE!!! Fol More

by guitar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 19, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! I will let Alex know you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

March 12, 2018

Crowley is like going to a family reunion. Crowley employees are well trained in public relations. We have never received bad service and the work is always well defined and explained. We love More

by Halloffame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Stebbins
Mar 19, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’ll let Gary know that you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

March 09, 2018

needed set of new tires My 2014 Titanium Escape experienced a flat tire. Drove into service center. Purchased a set of four tires due to low tread on other three. Eric was t More

by s Baretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I'll be sure to let Eric know you had a positive experience here at Crowley Ford Lincoln. Sincerely, Gary Stebbins

March 06, 2018

Happy Camper Had my 2011 Ford Edge serviced on 03/01/2018, including Works Package ie; oil service, tire rotation, and multi point inspection. Was assisted by Eric More

by Msgt Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience here at Crowley Ford Lincoln. Eric will be happy to hear you were pleased with his professionalism. Sincerely, Gary Stebbins

March 05, 2018

Excellent experience. Brought my vehicle in for service at the Quick Lane . Service was completed in a timely manner and correctly. All quick lane employees were very court More

by DenCov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

Thank you for taking the time to leave us feedback. I'll let Eric know you were pleased with his professionalism. Glad to hear you had a positive service experience. Sincerely, Gary Stebbins

March 04, 2018

QUICK AND EASY!! Friendly and courteous people to deal with. I was in and out in the time given me upon arrival and a couple of things that needed attention were point More

by granpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro, Dan Ciriello
Mar 05, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Dan and Mike know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

March 02, 2018

20,000 mile service Prompt service provided was in and out in about a half hour. Friendly courteous staff. Recommended other services, I declined for financial reasons. More

by Taury123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Mar 05, 2018 -

Gengras Ford responded

Hey Taury, I'm glad we were able to meet your needs and had a positive service experience. Sincerely, Gary Stebbins

March 01, 2018

Time for a new battery It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at More

by mrdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (QuickLube)
Mar 05, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Mike know that you were pleased with his professionalism. I’m glad you had a good service experience here at Crowley Ford Lincoln! Sincerely, Gary Stebbins

...
26
...